Job Details

Youth Development Program Quality and Fidelity Director

Careers by Empowering Futures, Building Communities

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nations leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a jobwe offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nations most pressing social issues.

Our Organizational Culture

At the YMCA of Greater San Francisco , we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

Position Summary

The Youth Development Program Quality and Fidelity Director is responsible for the strategic direction, management, and continuous improvement of program quality across multiple youth development programs. This role supports various afterschool programs with the design, implementation, and evaluation of program quality and fidelity in their programs. This role will be reporting to the Associate Executive Director.

Job Responsibilities

Program Leadership & Strategy

• Guide the development, implementation, and evaluation of program quality initiatives across various youth development afterschool programs and locations.
• Collaborate with internal and external stakeholders to innovate and enhance program quality.
• Assess and audit youth development programs using fidelity tools.
• Participate in association-wide youth development teams, work groups, and strategic initiatives.
• Ensure program quality and fidelity goals are clearly defined, measurable, and responsive to association, school district partners, and community needs.
• Monitor trends and community feedback to inform continuous program improvement.

Staff Supervision & Development

• Support, train, and mentor youth development afterschool program leadership and staff in the development, execution, and monitoring of their site program quality development plans.
• Provide direct support and guidance to Site Coordinators, Lead Staff, program leaders in program quality and fidelity
• Provide regular coaching, support, and site audit/evaluations to promote program development and growth to enhance program quality.
• Foster a collaborative, inclusive, and accountable team culture.

Community Engagement & Partnerships

• Build and maintain relationships with community partners, participants, and stakeholders.
• Represent the organization in coalitions, networks, and public events.
• Support outreach strategies that reflect the strengths and needs of the communities served.

Operations & Compliance

• Oversee program logistics, resource management, and administrative functions.
• Ensure compliance with funder, legal, and organizational requirements.
• Maintain accurate records and prepare timely reports on program performance and impact
• Implement systems to track outcomes, assess effectiveness, and gather participant feedback across our youth programs.
• Use data to guide decision-making and adapt programming for greater impact.
• Contribute to organizational learning by sharing results, insights, and success

Minimum Qualifications

• Bachelors degree or an equivalent combination of education and experience.
• Minimum of 3 years of experience in youth programming, including staff supervision.
• Demonstrated leadership experience in youth development settings.
• Experience supervising staff or volunteers in a collaborative work environment.
• Strong interpersonal, leadership, and written/verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Skilled in communication, problem-solving, and data-informed decision-making.
• Ability to manage budgets, meet deadlines, and balance multiple priorities.

Preferred Qualifications

• Experience leading and improving programs within a mission-driven or nonprofit organization.
• Proven success in building partnerships and engaging with diverse communities.
• Demonstrated commitment to advancing equity, inclusion, and community empowerment.

Work Environment and Physical Demands

• You will work in a dynamic, fast-paced environment at school and program sites, interacting with youth, families, and school staff in both indoor and outdoor settings.
• The role involves frequent standing, walking, bending, and engaging in physical activities, with occasional administrative duties requiring computer work
• Ability to lift and carry supplies up to 25 pounds, participate in recreational activities, and must respond quickly and safely to emergencies.
• The environment requires maintaining a clean, safe space while fostering collaboration with YMCA staff, school partners, and community members.
• You must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable accommodations.
• All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors. Fingerprints will be taken upon commencement of employment and will be submitted to the Association Office human resources department prior to beginning the first day of work.
• Staff working on school campuses may be required to complete additional COVID safety trainings

Disclaimers

• Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.
• All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.
• This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed.
• Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.

Salary Description

The Youth Development Program Quality and Fidelity Director position offers a compensation range of $70,000 $73,000 per year. This rate is based on salary benchmarking for similar roles and is aligned with grant fund approvals and requirements for the position.