Job Details

Finish Line Macy's Store Management - Serramonte Center, Daly City, CA

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At JD Finish Line, were not just selling products; were creating experiences. Our retail stores are a vibrant reflection of our brands passion for innovation and customer service. Were on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.

Position Title

• Assistant Store Manager


• Supervisor

Key Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.


• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.


• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.


• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.


• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.


• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.


• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.


• Other duties and projects as required.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.


• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.


• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.


• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.


• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.


• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Minimum Requirements

• Assistant Store Manager:
  
  
  
  • Open availability, including hours necessary to open and close the store (mornings, days, and nights).
  
  
  • Minimum standard work week of 5 days.
  
  
  • Average standard work week of 44 hours with increases during peak periods.
  
  
  
  


• Supervisor:
  
  
  
  • Availability during hours to open and close the store (mornings, days, and nights).
  
  
  • Minimum of 5 days of availability.
  
  
  • Minimum standard of a 30 hour work week.
  
  
  
  


• All Management:
  
  
  
  • Availability on weekends and holidays.
  
  
  • Punctuality and regular attendance as per company policies.
  
  
  • Must have reliable transportation.
  
  
  • Must speak English clearly to converse with customers and supervise staff.
  
  
  • Must be able to read and write English and perform business-related mathematics.
  
  
  • May require the ability to move to different locations within the company's network based on operational needs and career growth.
  
  
  
  

Physical Demands

• Prolonged standing (approximately five to 14 hours per day).


• During peak sale periods, long hours may be required (up to 12 hours in a day).


• Stooping, kneeling, reaching, and pulling to stock merchandise.


• May be required to climb ladders or stairs to stock and acquire merchandise.


• Ability to lift items weighing 5-25 lbs regularly (weights may be higher in some circumstances).


• Good vision, including color differentiation.


• Moderately noisy retail work environment.

Education

• High School Diploma or GED equivalent; 2+ years experience in retail leadership strongly preferred; or equivalent combination of education and experience.

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be at least 18 years or older.

Compensation

• Assistant Manager pay range: $18.50 - $19.00 per hour with bonus opportunities in addition to base pay if store KPIs are met.


• Supervisor pay range: $17.96 - $18.46 per hour.


• All roles eligible for the company 401K plan. Full-time roles eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off.

EEO Statement & Accessibility

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.

Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) ###-#### or email ...@finishline.com. A member of our Talent Acquisition team will respond as soon as reasonably possible.

Note: This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. The company reserves the right to modify this description with or without notice.