Job Details

Join to apply for the Solutions Engineer (San Francisco) role at Infisical.

Base Pay Range

$150,000.00/yr - $180,000.00/yr

Infisical is looking to hire exceptional talent to join our teams in building the open source security infrastructure stack for the AI era. We're building a generational company with a world‑class team. This isn't a place to coast — but if you want to grow fast, take ownership, and solve tough problems, you'll be challenged like nowhere else.

What We're Looking For

We're looking for an exceptional Solutions Engineer to help grow Infisical's customer base and ensure a seamless product experience from onboarding to long‑term success. This is a high‑impact, customer‑facing role where you'll work closely with our CEO, sales, and engineering teams. You'll play a critical role in helping organizations adopt Infisical by demonstrating technical value, driving successful implementations, and expanding product usage across accounts.

Responsibilities

• Running proof‑of‑concept with leads, guiding customers through onboarding, and recommending best practices for specific architectures and use cases.
• Ensuring new customers are activated, happy, and have all of their questions answered.
• Becoming a trusted technical advisor to customers and business leaders.
• Working in tandem with account executives to lead demo & discovery calls.
• Talking to customers daily to find points of friction and potential improvement in any workflows, understanding customer needs and providing feedback towards the product roadmap.
• Understanding the user journey and guiding the UX/DX roadmap.
• Hosting webinars and knowledge sharing sessions for customer stakeholders.
• Improving documentation and public‑facing materials based on customer feedback.

Requirements

• Prior experience in development, systems engineering, or DevOps (open‑source contributions are a plus).
• Experience in a customer‑facing technical role (e.g., Solutions Engineer, Sales Engineer, DevRel).
• Experience supporting enterprise accounts and working with technical stakeholders.
• Strong written and verbal communication skills—able to clearly articulate technical concepts.
• High energy, high ownership mindset, and willingness to operate in ambiguity.
• Based in or willing to relocate to San Francisco.

Bonus

• Familiarity with secret management tools or developer security platforms.
• Solid understanding of developer workflows and/or DevSecOps infrastructure.
• Prior experience in a startup or fast‑scaling environment.
• Past involvement in developer communities or public speaking (webinars, talks, etc.).

How You'll Grow

• Drive technical success across a fast‑growing customer base.
• Influence the short and long‑term product roadmap based on customer needs.
• Help build out the future customer success and go‑to‑market teams & functions.

Team, Values & Benefits

Our team brings experience from companies like Figma, AWS, and Red Hat. We operate primarily as a remote team but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off‑sites, conferences, and team gatherings. At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available with more details to be found on our careers page.

About Us

Infisical is the open source security infrastructure platform that engineers use for secrets management, internal PKI, key management, and SSH workflow orchestration. We help developers and organizations securely manage over 1.5 billion secrets each month, including application configuration, database credentials, certificates, and more. We've raised $19 million from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, Lucid, and LG. Join us on a mission to make security easier for all developers — starting with secrets management.