Job Details

Strategic Account Manager For Collectibles

We are a fast-moving, customer-obsessed team passionate about shaping the future of retail in the collectibles spacea world fueled by community, culture, and curation. From sports cards and comic books to pop culture figures and vintage memorabilia, we connect millions of enthusiasts with the sellers who fuel their passions.

On our Marketplace, we empower sellers to grow their businesses by creating a trusted platform that delivers one-of-a-kind finds at unbeatable value. We do this by building long-term relationships with top sellers, helping them optimize their performance, and ensuring collectors everywhere find what they love.

As a Strategic Account Manager for Collectibles, you'll be the driving force behind the success of our most important sellers in the category. You'll be a trusted business advisor and thought partner, crafting growth strategies, launching high-impact marketing plans, and delivering differentiated customer experiences. If you're energized by the thrill of the chase, understand the nuances of rarity and demand, and want to help shape the future of a beloved categorythis role is for you.

You'll Make an Impact By:

• Managing Strategic Collectibles Accounts: Serve as a key partner to top sellers in trading cards, comics, toys, vinyl, and memorabilia. Drive category growth through strategic planning, assortment expansion, inventory optimization, and seller enablement.
• Driving Business Performance: Lead performance reviews, GMV forecasting, and P&L tracking. Analyze category trends and seller data to inform action plans that maximize profitability and customer engagement.
• Developing Marketing & Merchandising Plans: Curate seller-driven marketing strategies including promotions, site placements, exclusive drops, and event-based campaigns that resonate with collectors.
• Shaping the Customer Experience: Optimize PDP content, pricing, logistics, and search visibility to elevate the discoverability and authenticity of collectibles on the platform.
• Advising with Authority: Build trust with sellers through consistent communication, thoughtful insights, and a deep understanding of collectibles markets. Be a connector between sellers and internal teams to resolve friction points and surface opportunities.
• Championing Seller Growth Tools: Educate sellers on available Marketplace services, tools, and programs that help scale their business and stay ahead of evolving customer trends.
• Working Cross-Functionally: Partner with Product, Marketing, Category, Site Operations, and Compliance to deliver exceptional outcomes for sellers and shoppers alike.

Minimum Qualifications:

• 3+ years of experience in e-commerce, marketplace operations, or strategic account management.
• 3+ years of experience working with sellers, vendors, or supplier relationships.
• Demonstrated passion for or professional experience in the collectibles spacesuch as sports cards, TCGs, comics, vinyl toys, or pop culture merchandise.
• Experience with merchandising, digital marketing, or category management.
• Strong data literacy and proficiency with Excel and business intelligence tools.
• Excellent interpersonal and communication skills.
• Proven ability to thrive in fast-paced, high-growth environments with autonomy and a bias for action.
• Ability to manage multiple accounts, priorities, and deadlines.

Preferred Qualifications:

• 5+ years of experience in strategic account management, merchandising, or category leadership.
• Familiarity with collectible communities, buyer behavior, grading standards, and authenticity concerns.
• Entrepreneurial mindset with the ability to develop scalable solutions for niche seller ecosystems.
• Strong negotiation skills and the ability to drive win-win outcomes.
• Digital literacy with experience using CRM, pricing tools, and product optimization platforms.
• Previous experience launching exclusive or limited-release product campaigns a plus.

You'll Sweep Us Off Our Feet If:

• You're a collector at heart and deeply understand the psychology, language, and energy of this community.
• You are passionate about empowering small businesses and helping seller partners thrive.
• You're a self-starter who thrives in dynamic environments and adapts quickly to change.
• You love solving complex problems and making data-backed decisions that lead to real business impact.
• You bring a customer-first mindset and think creatively about how to surprise and delight collectors.
• You know how to collaborate across multiple teams and keep stakeholders aligned on shared goals.
• You dream big, execute fast, and aren't afraid to challenge the status quo to move the business forward.

Why Join Us?

This is a rare opportunity to blend your passion for collectibles with meaningful business impact at one of the largest retailers in the world. You'll help shape the next era of marketplace commerce, unlock value for passionate buyers and sellers, and bring joy to millions of collectors by making their next great find possible.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications:

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area. Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications:

Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area.

Primary Location: 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas, and opinionswhile welcoming all people.