Job Details

At Hot Topic, were passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

Were on the search for a Store Manager that will be at the forefront of bringing the fandom to life. Youll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. Youll be a retail maverick that can handle anything that comes your way. Youll be a believer in developing talent and providing the best customer service in the mall. In short, youre a superhero.

WHAT YOU'LL DO

• Ensure that your store achieves the sales plan and/or comp sales goals. Its not all about the Benjamins, but then it kind of is
• Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you
• Youre the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling
• Lead an operationally sound business; youll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices
• Keep watch (like the Nights Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• Youve got the keys to the kingdom, and youre not afraid to use them! Youre willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed)
• Deliver the goods - youll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
• Every Fellowship needs a Gandalf! Ensure that youre continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback

WHAT YOU'LL NEED

• At least 1-2 years of retail store management experience; youve led teams to success and want to experience more of it. Youll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising)
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way
• Open-minded and inquisitive regarding pop culture fandoms & music trends
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

The pay range for this position is $24.95 - $31.20 an hour. Please note that the final salary for potential new hires will be determined by factors such as education, location, meeting the minimum job requirements, training, and experience.