Job Details

Overview

We are seeking a highly motivated, goal-focused, customer-oriented team member for the role of Assistant Property Manager. Our company is about our people and our culture, propelling us forward as a leading provider of self-storage solutions with a strong commitment to diversity and growth. As an Assistant Property Manager, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization. Do you share NSA Storage core values of Compassion, Humility, Accountability, and Integrity?

Job Details

• Salary: $20.50 - $22.00 per hour plus $3 Premium Pay (see details below)

Store Address: 4050 19th Avenue, San Francisco, CA 94132

Premium Pay Notice: This position includes a premium store pay rate of $3 above base hourly rate when working onsite at the designated premium location. Premium pay does not apply at other locations and is paid bi-weekly in arrears.

Essential Duties

• Work independently to manage daily property operations.
• Provide exceptional service to customers, including answering inquiries, assisting with storage needs, and processing rental agreements.
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
• Process payments, issue receipts, and manage delinquent accounts, including collection efforts.
• Conduct cash drawer audits and execute bank deposits according to company policies.
• Enforce company policies and procedures to ensure safety and maximize units available for rent.

Job Qualifications

• Valid driver's license required.
• Cash handling experience preferred.
• Ability to work unsupervised.
• Basic computer knowledge.
• Ability to multitask.
• Experience in sales.

Physical Requirements

• Conduct property walks regularly during shifts.
• Approximately 50% of time spent in outdoor environments, including walking, stairs, and opening large doors.
• Maintain cleanliness and appearance of the property, including regular inspections and maintenance tasks (e.g., sweeping, mopping, changing light bulbs).
• Ability to lift/move items weighing up to 35 pounds.
• May be required to run errands and travel to other store locations.

Average Day

As an Assistant Property Manager, you will start by preparing for opening, ensuring cleanliness and working order, counting cash drawer, and conducting a property walk-through. You will assist customers with storage solutions, handle rental agreements, process payments, and address concerns. You will perform regular property inspections, check maintenance needs, and ensure safety and security. You may participate in virtual meetings, collaborative projects, and training. Your day ends with closing procedures and ensuring the property is secure. The schedule is five days per week (no Sundays) with an end time around 6pm.

Benefits

• Rotating schedule
• Health benefit options
• Supplemental benefits (dental, vision, life, etc.)
• 401(k) with company match
• Paid time off and advancement opportunities
• Holiday pay
• Paid training
• Employee referral program
• Storage unit discounts
• Sundays off

NSA OP, LP is an equal opportunity employer. Employment and promotional decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a covered veteran or any other basis of discrimination prohibited by applicable local, state, or federal law. No question in our application process is used for limiting or excluding any applicant's consideration for employment on such grounds. Visa sponsorship is not currently available. Only permanent residents and US citizens will be considered.