Job Details

Sangamo is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. This is an onsite role in our Richmond, CA office, requiring 1 day per week in our Brisbane, CA facility. We are only considering candidates local to the San Francisco Bay Area. ESSENTIAL FUNCTIONS: Provide Level 1 Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person. Capture/ Gather information, perform i...Support Specialist, Desktop Support, Specialist, Customer Service, Support, Service Desk, Technology