Job Details

The IT Site Admin would operate on premise at a Joby worksite providing Tier 2/3 support for network, server, storage, conference media, telephony, and R&D compute systems. Operating in conjunction with the IT Network and IT Infrastructure teams as on-site resources to troubleshoot, implement, and deploy organization needed systems. While still operating on a service desk ticketing system, this role will take on long term projects related to site development and end user systems. Responsibilities Infrastructure (Focus - 40%) Responsible for the maintenance, troubleshooting and smart hands of computer systems, network devices, servers, and conference media Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation to IT staff for planning and implementing new or improvements to infrastructure Zoom & Microsoft Teams room AV administration, deployment, and vendor manage...IT, Administrator, Service Desk, Operations, Systems, Manufacturing, Technology, Management