Job Details

Introduction

THIS IS A NEW OPEN CONTINUOUSEXAMINATION.The eligible list resulting from thisexamination will cancel any existing list and may last approximately one year,but can be extended.This examination may be reopened asnecessary and the names of additional candidates merged onto the existing listaccording to examination score.SUPPLEMENTAL QUESTIONNAIRE: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.This is a continuous filing exam with filingdeadlines on the following dates:January6, 2026March16, 2026May15, 2026July15, 2026September15, 2026November16, 2026If you have previously applied or started anapplication for the Child Welfare Worker II,Examination#25-6745-01,to reapply for this recruitment, please contact the examination analyst, IoneBell, ...@acgov.orgtohave your previous application released back to you.SPECIAL REQUIREMENT:*All applicants must provide a transcript which notes thenumber of units and field practicum obtained for their Master's degree.Transcripts must be submitted at the (appointment) time of the oralexamination.If the transcript does not clearly indicate degreerequirements have been fulfilled, a letter from an accredited college oruniversity which affirms the graduation requirements/status must be provided.Applicants who fail to provide sufficient proofof their Master's degree will be disqualified.Bilingual Candidates are Highly Encouraged toApply.Qualified bilingual persons who speak English and arealso fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien,Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languagesare especially encouraged to apply. There is an additional biweeklycompensation for persons in positions designated bilingual.Qualifiedcandidates may be tested to demonstrate language proficiency.*The scores and dispositions of candidates for thisexamination will be merged with previous exam participants. If youpreviously submitted an application and choose to reapply, your newscore/disposition will replace your current disposition. If you do notwish to change your score/disposition, you are not required to reapply to thisexamination. Candidates who received a qualifying score cannotparticipate in the examination within six (6) months of their dispositionnotice. Candidates who did not qualify may reapply sixty (60) days from theirdisposition notice. Candidates who failed any of the exam components(i.e., oral exam), may reapply sixty (60) days from the exam date.*Applications and Supplemental Questionnaireswill only be accepted on-line.

DESCRIPTION

THE DEPARTMENTThe Alameda County Social Services Agency (SSA) is comprisedof almost 2,400 men and women working collectively and in partnership withcommunity-based organizations, neighborhood groups and policy makers to servethe needs of the community. SSA provides services through its administrationand operating departments. Administration includes Finance, Government andCommunity Relations, and Human Resources. SSA's operations includes Adultand Aging Services, Children and Family Services, and Workforce and BenefitsAdministration.The Social Services Agency assists one out of four ofAlameda County's residents. The mission of the Social Services Agency is topromote the economic and social well-being of individuals, families,neighborhoods, and communities.To learn more about the Alameda County Social ServicesAgency, please visit the website at POSITIONChild Welfare Worker IIs in Alameda County provide intensiveassessment, case management and/or casework services toward providing the moststable home environment for children who have been or are in danger of beingabused, neglected or abandoned. They perform social casework of an advancednature for children and families while dealing with complex problems under thetime limitation and responsibility imposed by court action; and perform relatedduties as required.Child Welfare Worker II positions are located in the SocialServices Agency, in the Department of Children and Family Services.THE IDEAL CANDIDATEThe ideal candidates for the position of Child WelfareWorker must possess knowledge of the laws and principles related to childwelfare. They must possess a broad knowledge and understanding of normal childdevelopment and how trauma impacts the developmental process. The successfulcandidates will have the skill and ability to conduct client interviews,assessment and crisis intervention activities. They will understand normalfamily functioning and how this functioning is impacted by trauma and loss. Incumbentsin the position will exercise sound judgment in making diagnostic riskassessments and decisions regarding placement of children and handlehigh-pressure, crisis situations professionally and be able to extractappropriate information during such situations. They must be able to work witha variety of individuals with varying degrees of mental health functioning,literacy, coping abilities and life skills. They must have the ability tounderstand the role of the Agency in the treatment plan and the Social ServicesAgency's policies, procedures, programs and services and be able to articulatethis understanding to their clients.In addition, the ideal candidate must possess the following:knowledge of community resources,the ability to set limits to assist clients intaking steps toward greater self-sufficiency,the ability to write clear, concise anddescriptive reports under time restraints,strong written and verbal communication skills,the ability to work well under pressure anddisplay sound time management techniques,an appreciation for diversity.For more detailed information about the job classification, visitChildWelfare Worker IIjob specification.

MINIMUM QUALIFICATIONS

EITHER IExperience:The equivalent of one (1) year of full-time experience as a Child Welfare Worker I in the Alameda County classified service.ANDRecommendation for promotion based on recent performance evaluations.OR IIEducation:Possession of a master's degree in Social Work from an accredited school of social work, which included a supervised field placement providing social casework and counseling services to individuals and families.OR IIIEducation:Possession of a master's degree from an accredited college or university in Counseling, Clinical Psychology, Sociology, Education or an equivalent field (Vocational Rehabilitation majors not acceptable).ANDExperience:Satisfactory completion of two (2) semesters of supervised field work in an agency involved in the provision of direct services to families or children in one of the following or closely related areas: child welfare, family counseling, juvenile probation, pediatric social work, alcohol and drug counseling, school social work, or school counseling.ORExperience:The equivalent of six (6) months full-time post baccalaureate professional work experience which involved the provision of direct services to families or children in one of the areas previously described.License:Possession of a valid California Motor Vehicle Operator's license.NOTE:The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates willpossess the following competencies:Knowledge of:Principlesof sociology and psychology relating to normal and abnormal human behaviorand family and community dynamics.Childdevelopment and parenting skills.Interviewingtechniques, including crisis intervention and counseling methods.Therole of the Agency in the treatment plan and the Social Services Agency'spolicies, procedures, programs and services.Communityresources.Legaldefinitions of sexual molestation, physical abuse, general neglect,incest, failure to thrive, emotional abuse, medical neglect and otherdetails of laws relating to child abuse reporting and other related areasof law.Ability to:Workcooperatively with varying interests and coordinate them towards achievingcase plan and solving problems.Setlimits to assist clients in taking steps toward greater self-sufficiency.Writeclear, concise and descriptive reports under time restraints.Exercisesound judgment in making diagnostic risk assessments and decisionsregarding placement of children.Dealeffectively with hostile, disorganized or aggressive clients.Acceptsupervision and consultation.Handlehigh-pressure, crisis situations professionally and extract appropriateinformation in such situations.Learnand use various computer applications such as word processing anddatabases.

EXAMINATION COMPONENTS

The examination will consist of the following steps:1.A review ofapplicant'sapplicationandsupplemental questionnaireto verify possession of minimumrequirements. Those candidates who possess the minimum requirements for theclass will move on to the next step in the examination process.2.An oral in-person interview which will beweighted as100% of the candidate's final examination score. Theoral interview may contain situational exercises.Candidates must attain a qualifying rating oneach portion of this examination.WE RESERVE THE RIGHT TO MAKE CHANGES TO THEANNOUNCED EXAMINATION STEPS.Alameda County utilizes a Civil Service Selection Systemfounded on merit. Such a system is competitive and based on broadrecruitment efforts and equal opportunity for qualified applicants to test inan examination process designed to determine the qualifications, fitness andability of competitors to perform duties of the vacant position. Many ofour recruitments are targeted and specific to the needs of a current vacantposition, in which case, the eligible list may be exclusively used for thatcurrent vacant position. Other recruitments may be more broadly used forboth current and future vacancies, or for other alternate jobs with comparablescopes of work.To learn more about our recruitment and selectionprocess, please visit the "What You Need to Know" section of our website,www.acgov.org/hrs.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonablenotice in advance of any examination process which will require theirattendance.The following dates aretentativeandsubject to change based on the needs of the Agency.TENTATIVERECRUITMENT PLAN:For applications submitted betweenOctober30, 2025 through January 6, 2026:Deadlinefor Filing:ContinuousReviewof Minimum Qualifications:Friday,January 16, 2026OralExamination:Weekof February 23, 2026TENTATIVESELECTION PLAN:DepartmentHiring Interviews - Combined ProcessWeekof February 23, 2026*The combined oral examination/hiringinterview, in addition to establishing an eligibility list, may serve as thefinal selection interview for vacancies in this classification.Continuous:Allapplications must be completed according to the instructions. Incompleteapplications, and resumes in lieu of properly completed applications, will notbe considered. Applications and supplemental questionnaires will only beaccepted electronically,via the County's online application system by5:00pm on the deadline for filing. Please notethatcompletingan application template is not the same as submittingan application for this position. To apply for the position, select the'Click Here to Apply' link on the announcement.Veterans' PreferenceEach applicant entitled to veterans' preference asprovided in the Alameda County Civil Service Rules who has served in the armedforces of the United States during a war or campaign as defined by Section 1897of the Government Code of the State of California and who has been dischargedor released under honorable conditions and wishes to claim such preferenceshall do so by presenting proof of his/her honorable discharge (DD214) from thearmed forces of the United States, showing the dates of his/her militaryservice. Each applicant entitled to Disabled Veterans' points as provided inthe Alameda County Civil Service Rules, who wishes to claim such preferenceshall additionally present proof of military-connected disability from theUnited States Veterans Administration.U.S. military veterans (including applicants alreadyemployed by the County of Alameda) intending to claim preferentialconsideration pursuant to Alameda County Civil Service Rules must present proofof honorable discharge or release (DD Form 214) concurrent with thisapplication but in no event later than the final step in the recruitmentprocess (usually the oral interview.)To claim veteran's preference, proof must bepresented during check in on the date of the applicant's scheduled oralinterview. Failure to submit proof by this date will forfeit the applicant'sclaim to veterans' preference in such examination.WE RESERVE THE RIGHT TO MAKE CHANGES TO THEANNOUNCED RECRUITMENT & SELECTION PLANAlameda County and the Human Resource Services Departmentwill make reasonable efforts in the examination and/or selection process toaccommodate qualified individuals with disabilities and/or medical conditionsin accordance/compliance with the State Fair Employment and Housing Act (FEHA),Federal Americans with Disabilities Act (ADA) Alameda County's ReasonableAccommodation Policy and applicable statutes. To request an accommodation dueto a disability/medical condition during this or other phases of theexamination/selection process, please contact the assigned Human ResourcesRepresentative listed on the job announcementbefore the last dateoffiling. Alameda County requires applicants to providesupporting documentation to substantiate a request for reasonableaccommodation. In order to qualify for a reasonable accommodation, applicantsmust have a disability/medical condition pursuant to the ADA, FEHA andapplicable statutes.For more information regarding our ReasonableAccommodation procedures, please visit our website:hrs.alamedacountyca.gov.

BENEFITS

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:For your Health & Well-BeingMedical - HMO & PPO PlansDental - HMO & PPO PlansVision or Vision ReimbursementShare the SavingsBasic Life InsuranceSupplemental Life Insurance (with optional dependent coverage for eligible employees)Accidental Death and Dismemberment InsuranceCounty Allowance CreditFlexible Spending Accounts - Health FSA, Dependent Care and Adoption AssistanceShort-Term Disability InsuranceLong-Term Disability InsuranceVoluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal ServicesEmployee Assistance ProgramFor your Financial FutureRetirement Plan - (Defined Benefit Pension Plan)Deferred Compensation Plan (457 Plan or Roth Plan)For your Work/Life Balance12 paid holidaysFloating HolidaysVacation and sick leave accrualVacation purchase programCatastrophic Sick LeavePet InsuranceCommuter Benefits ProgramGuaranteed Ride HomeEmployee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)Employee Discount Program (e.g. theme parks, cell phone, etc.)Child Care Resources1stUnited Services Credit Union*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.

Conclusion

All notices related toCounty recruitments for which you have applied will be sent/delivered viaemail. Please ...@jobaps.com, @acgov.org,...@acgov.organdNoreply@jobaps.comasaccepted addresses to any email blocking or spam filtering program you may use.If you do not do this, your email blocking or spam filtering program may blockreceipt of the notices regarding your application for recruitments. You arealso strongly advised to regularly log into your County of Alameda onlineapplication account to check for notices that may have been sent to you. Allemail notices that will be sent to you will also be kept in your personalonline application account. You will be able to view all of your notices inyour online application account by clicking on the 'My applications'button on the Current Job Openings page.Please take thesteps recommended above to ensure you do not miss any notices about arecruitment for which you have applied. The County of Alameda is notresponsible for notices that are not read, received or accessed by anyapplicant for a County recruitment.NOTE: All notices aregenerated through an automated email notification system. Replies to the ...@jobaps.comandnoreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. Ifyou have questions, please go to our website atwww.acgov.org/hrs. You mayalso contact the Human Resources Analyst listed on the job announcement for therecruitment for which you have applied.Ione Bell | Human Resources AnalystHuman Resource Services, County of Alameda(510) ###-#### |...@acgov.orgwww.acgov.org/hrsDISASTER SERVICE WORKERAll Alameda County employees are designated DisasterService Workers through state and local law. Employment with the Countyrequires the affirmation of a loyalty oath to this effect. Employees arerequired to report to work as ordered in the event of an emergency.EQUAL EMPLOYMENT OPPORTUNITYAlameda County has a diverse workforce, that isrepresentative of the communities we serve and is proud to be an equalopportunity employer. All aspects of employment are based on merit, competence,performance and business need. Alameda County does not discriminate inemployment on the basis of, race, color, religion, sex (including pregnancy andgender identity), national origin, political affiliation, sexual orientation,marital status, disability, genetic information, age, membership in an employeeorganization, retaliation, parental status, military service, or othernon-merit factors protected under federal, state and local law. Alameda Countycelebrates diversity and is committed to creating an inclusive, and welcomingworkplace environment.