Job Details

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non?profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

Key Principles: FAST

• Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.


• Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.


• Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.


• Talkdesker: YOU!

Responsibilities

• Drive engagement, pipeline and ultimately revenue through strategic Talkdesk partnerships.


• Focus on critical and strategic partners and accounts that have a significant fiscal and strategic impact on the company.


• Build and foster relationships with other prospective platform partners, and explore and define strategy and opportunities.


• Identify, structure, negotiate and execute deals with prospective platform partners.


• Internalize the Talkdesk vision, solution set, product roadmap, and go?to?market activities and effectively communicate these to partner constituents.


• Collaborate internally with our Sales, Marketing, Product and Customer Success teams to identify high value opportunities and create partner enablement content and infrastructure.


• Prepare tailored presentation materials and conduct presentations and demonstrations to accelerate partner acquisition and retention.


• Be an advocate for partners, ensuring alignment and execution on Talkdesk objectives.


• Represent Talkdesk at industry events, conferences, and partner forums as a thought leader and advocate.

Requirements

• 4+ years of experience in partner sales.


• Experience working with GSIs, VARs, TSB(D)s, Telcos.


• Proven results in partnerships, including building joint business plans, negotiating agreements, navigating complex organizations, onboarding partners, and managing/optimizing ongoing relationships.


• Engaging personality with excellent communication and presentation skills.


• Experience communicating persuasively to internal and partner executives.


• Highly organized self?starter who runs toward opportunities.


• Creative and critical thinker.


• Comfortable operating in a fast?paced, dynamic startup environment.

Compensation & Benefits

Pay Range (Base Pay): $100,000 - $150,000.

Other Types of Pay: Eligible for long?term incentives in the form of equity and short?term incentives such as bonus or commission.

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Paid Time Off: Uncapped paid time off program, subject to manager approval and consistent with business needs.

Paid Holidays: 14 paid holidays each year.

Paid Sick Leave: Uncapped paid time off, subject to manager approval and consistent with business needs.

Work Environment & Physical Requirements

Primarily office?environment work, extended periods of sitting or standing, computer?based work. Limited lifting, and equipment usage limited to computer?related equipment (keyboards, mouse, etc.).

Equal Employment Opportunity Statement

Talkdesk does not discriminate on the basis of any protected group status under any applicable law. We hire, promote, and work with people without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.