Job Details

Join our Revenue Accounting Team as a Senior Billing Analyst at Everlaw.

We are seeking a Senior Billing Analyst to manage end-to-end billing processes, ensuring accurate and timely customer billing and providing clean data for revenue recognition processes. You will support the implementation of our new billing system and Q2C project while maintaining the current billing system, before transitioning to full ownership of ongoing billing operations.

The ideal candidate will have strong experience in SaaS billing operations, system implementations, and cross-functional collaboration. They should be comfortable managing complex billing scenarios and working with multiple stakeholders to resolve billing issues quickly and effectively.

Responsibilities:

• Own end-to-end billing operations including invoice generation, billing schedules, and customer billing inquiries.
• Manage complex SaaS billing scenarios including usage-based billing, multi-year contracts, contract amendments, proration calculations, and billing adjustments.
• Develop and maintain standard operating procedures, billing controls, and process documentation.
• Ensure billing data accuracy and completeness for downstream revenue accounting processes.
• Handle billing dispute resolution and work with Customer Success on billing-related customer issues.
• Process billing credits and support collections team as appropriate.
• Support billing system implementation by providing billing expertise, process requirements, and testing support.
• Partner with Revenue Accounting team to support month-end close processes.
• Assist with external audits by providing billing documentation and process walkthroughs.

Requirements:

• 4-6 years of experience in billing operations, with at least 2 years in SaaS or subscription-based businesses.
• Bachelor's degree in Accounting, Finance, Business, or related field.

Pluses:

• Solid understanding of SaaS business models, subscription billing, and revenue recognition basics.
• Strong experience with billing systems implementation.
• Advanced Excel skills and experience with data analysis and reporting.
• Experience with Salesforce and NetSuite preferred.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills for customer interactions and cross-functional collaboration.

Benefits:

• The expected salary range for this role is between $111,000 - $140,000.
• Equity program.
• 401(k) retirement plan with company matching.
• Health, dental, and vision.
• Flexible Spending Accounts for health and dependent care expenses.
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave.
• Seventeen paid vacation days plus 11 federal holidays.
• Membership to Modern Health to help employees prioritize mental health and wellness.

Perks:

• Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt.
• Flexible work-from-home days on Tuesdays and Fridays.
• Monthly home internet reimbursement.
• Select your preference of hardware (Mac or PC) and customize your desk setup.

Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.