Job Details

Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability.

We've raised $145M+ and have grown our team to 125+ employees. Headquartered in San Francisco, we've built one of the most advanced payments teams in the industry, with team members in 25+ US states.

Operating through our core values of customer obsession, executional excellence, intentional inclusion, we're helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don't exist yet.

We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we're unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen.

Job Description

As a Data Analyst, this person will be responsible for reconciling high-volume card payment transactions between network and platform data using complex SQL queries to ensure financial integrity. They will collaborate with engineering, operations, and finance teams to investigate discrepancies, enhance data models, and develop insightful dashboards using BI tools.

What you'll be doing:

• Run daily and periodic reports to reconcile card payment transactions between network data (Visa, Mastercard, etc.) and platform data, ensuring accuracy, completeness, and financial integrity.
• Write, optimize, and maintain complex SQL queries to analyze large-scale transactional data and support reconciliation, reporting, and audit activities.
• Understand, validate, and ensure accurate execution of card payment and money movement rules within system workflows and data pipelines.
• Collaborate with engineering, operations, and finance teams to investigate discrepancies, mitigate risks, and resolve transaction or money movement issues.
• Develop deep expertise in payment domains—including transaction, reconciliation, and fund movement.
• Collect and apply feedback from stakeholders to enhance data models, reconciliation processes, and reporting frameworks.
• Modeling and designing modern data structures in SQL/NoSQL databases, ensuring optimal performance and scalability.
• Developing and maintaining dashboards using tools like Looker, Looker Studio, and other BI platforms to visualize high-volume data effectively.
• Crafting and optimizing complex SQL queries to handle high-volume data efficiently.
• Collaborating with internal business teams and external stakeholders to define requirements and deliver impactful reporting solutions.

What we are looking for:

• 5+ years of experience in data analysis or reporting within the payments or financial services domain.
• Background in Accounting or Finance, either through formal education or professional experience.
• Strong technical proficiency in SQL, reporting, Excel, and data analytics tools such as Looker, Looker Studio, Tableau, or similar BI platforms.
• Experience with Python or other scripting languages for data analysis and automation.

Why Highnote?

• We're a startup that allows for our employees to truly build from the ground up and impact every layer of our organization.
• We're a team of payments obsessed individuals. While some of us come from the fintech world, some of us don't. We value the varied backgrounds and the diverse perspectives of our employees.
• We're small on hierarchy and big on growth. We're a flat organization that allows everyone to have direct exposure to our leadership team. We are looking for builders who thrive in ambiguity.
• We're backed by Oak HC/FT, Costanoa Ventures, Adams Street Partners, Westcap, and Pinegrove Venture Partners. Angel Investors include Bill Ready (CEO at Pinterest) and Renaud Laplanche (Co-Founder & CEO of Upgrade).
• Flexible Paid Time Off
• 401k program
• Paid Parental Leave: Up to 16 weeks paid leave for the birth parent, and up to 6 weeks paid leave for the non-birth parent
• Equity in Highnote
• Stipend to build out your home office; internet and phone reimbursement
• At Highnote we have built a total rewards philosophy that includes fair, equitable, geo-based compensation that is performance and potential based. Our compensation packages are competitive based on robust market research and are a combination of a cash salary, equity, and benefits. In compliance with the Equal Pay for Equal Work Act, the annual salary range for applicants is $120,000-170,000.

Highnote is a diverse and inclusive company committed to growing a diverse and inclusive team. We invite people from all backgrounds and identities to apply. We do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other characteristics protected by US federal state or local laws, or the laws of the country or jurisdiction where you work. Additionally, we encourage everyone to share which pronouns you wish for us to use when addressing you (i.e.: she/her, he/him, they/them, etc).

Please note that positions located in San Francisco are hybrid and include core working days of Tuesday, Wednesday, Thursday in office. We provide flexible work options based on distance from our downtown SF office. Highnote believes in the power of face‑to‑face, personal connection. As a result, we prioritize in‑person candidates.

We do not discriminate on the basis of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other characteristics protected by US federal state or local laws. As set forth in Highnote's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: ...

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. ...