Job Details

Senior Engagement Manager, AWS Professional Services

Join the Amazon Web Services (AWS) Professional Services team as a Senior Engagement Manager (EM) to lead the delivery of complex cloud solution projects. You will combine technical expertise with strong project leadership to drive successful implementations of AWS-based solutions for our clients, bridging business requirements with technical solutions and ensuring alignment with customer outcomes.

Key Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
• Distill customer needs into clear technical requirements and map them to business outcomes.
• Decompose complex technical problems into actionable, deliverable solutions.
• Contribute to technical documentation and define documentation standards.
• Manage technical risks, escalations, and project plans to successful completion while exceeding customer expectations.

Basic Qualifications

• 5+ years of cloud-based solution experience (AWS or equivalent) and system/network/operating system experience or Bachelor's degree in a related field.
• Experience in technical product management, program management, or engineering.
• Experience in agile/scrum or related collaborative workflow, or software development lifecycle.
• Experience managing and delivering large‑scale enterprise IT projects.
• 6+ years of technical work experience or Bachelor's degree in computer science or related field.

Preferred Qualifications

• 5+ years of delivering customer engagements in a professional services role.
• Active project management certification (e.g., APM, CSM, PMI‑ACP, PRINCE2).
• AWS certification.
• Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga.
• Experience working with and presenting to C-level executives and business lines across organizations.
• Work experience in industries such as Financial Services, Automotive, Telecommunications, Health Care & Life Sciences, Energy, Media & Entertainment, Manufacturing.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Location & Compensation

San Francisco, CA – Sponsored salary ranges for this position include:

• $118,700 – $178,100 (USD per year).
• $125,500 – $220,800 (USD per year).
• $140,000 – $160,000 (USD per year).