Job Details

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Location: San Jose, CA (Hybrid)

Mandatory Skills

• Experience in Implementing Salesforce applications using Sales Cloud, Service Cloud, Community Cloud, Call Center, Chatter, Einstein & App-exchange applications.
• Extensive experience in Salesforce configuration and development including Flows, Apex (classes and triggers), Visual Force page, Lightning Components (Aura or LWC).
• Experience in Designing and implementing reusable, extensible, scalable and maintainable applications.
• Experience in data mapping and migration of data from legacy systems to Salesforce.com objects and fields.
• Experience with integrating Salesforce, ServiceNow, Snowflake, Service Mesh, Fabric Architectures, Custom applications, and other SaaS applications using integration platforms.
• Designing and implement solutions that the Salesforce.com platform cannot support, using Heroku/AWS and general-purpose languages like Python or Node.js.
• Hands On experience on any messaging platform (Kafka or RabbitMQ).
• Experience in setting up and maintaining continuous integration and continuous deployment processes for Salesforce projects (either using Scratch Org or Sandbox based approaches).
• Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams.

Responsibilities

• Documenting the architecture and design and provide direction to the development teams for implementation.
• Working with the Salesforce developers, integration teams, downstream systems to implement the technical solution associated with the requirements following the architecture and design.
• Leading and participating in System Integration Tests and User Acceptance Tests. Ensure to analyze and fix application problems/issues in a timely fashion.
• Reviewing and analyzing the business requirements and provide feedback to the functional domain architects/POs in line with the product vision.

Education and Experience Required

• Bachelor's degree or equivalent in business analysis/process analysis, organizational development or related discipline or equivalent, preferably from CS, IT background.
• 12+ years of total experience having at least 10 years of experience in Salesforce.
• Advanced Salesforce certifications.

Nice to have

• Experience in integration of other enterprise software systems such as Chorus, Gainsight, Outreach and Seismic.
• Experience designing, implementing, and managing inbound data connections with data marts on Snowflake or AWS.
• Experience in architecting integrations with ERP/NetSuite, Data Warehouse, ecommerce platforms.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

• IT Services and IT Consulting
• Technology
• Information and Media
• Information Services