Job Details

Job description

Front Office Administrative Assistant for Cat Resort

We are a business with a heartbeat. If you have experience working at The Marriott or Hilton, or if you have worked at a children's daycare then you are our people. We are hospitality at its core...and we are looking to enhance and elevate our great team.

Please note:

This is NOT a seasonal position - seeking long term people *at least 2 year + commitment.

We require 2 years MINIMUM of Front Desk experience or similar work.

Must be available on Saturdays & all major holidays. *If you live more than 12 miles from Belmont, please do not apply.

Work Hours:

Monday-Saturday 8am-6pm ~ 8 hour shifts *please do not apply if you do not have availability between these hours. Full-time 35-40 hours per week.

Core skills:

**This is a very active position.

We strive to make everyone feel warmly welcomed. As Front Desk Administrative Assistant, you'll be first impression to visitors both in person and over the phone. Your home base will be at the front desk, but you will be constantly moving around the office and the facility performing various duties. Your multi-tasking skills and time management will be put to work with varying recurring responsibilities. We are an extremely busy cat hotel.

Key Responsibilities:

• Being the "face" of the company by managing the front desk, handling calls, greeting visitors, writing and receiving emails, receiving packages, etc.
• Managing calendars, scheduling, and confirming reservations, guests contacts and information.
• Must be able to multi-task, have great client communication, strong work ethic and great attitude!! TEAMWORK IS A MUST!!
• Interact and communicate closely with other staff to ensure client and pet needs, and concerns are understood and addressed
• Multi-tasker, motivated self-starter, and can work in a fast-paced environment
• Ensure all cats that come into the facility are up to date on vaccines.
• Scan documents and add to pet profile.
• Self-aware, takes constructive feedback to improve own performance
• Answering phone calls and questions clients may have.
• Daily cleaning of our front desk/reception area.
• Receive payments and apply to appointments.
• Help market our facility on social media platforms.
• Opening and closing daily duties
• The right candidate will be fluent in Microsoft Office and Excel, with very strong writing and reading skills, with great critical thinking skills and excellent customer service and the ability to multitask with superb time management.

Benefits of the FRONT DESK Administrative Assistant:

Full time benefits include

• 1 week sick pay
• 2 weeks' vacation pay
• Cell phone reimbursement monthly
• 20% off retail supplies
• FREE cat boarding up to 2 weeks a year (during off season)
• 4 holidays at time and half rate per year
• Full health benefits w/ dental and vision
• 401K plan