Job Details

Patient Access Representative

  2025-10-14     Sutter Health     San Francisco,CA  
Description:

Overview

We are so glad you are interested in joining Sutter Health!

Organization: CPMC-California Pacific Med Center - Mission Bernal

Position Overview: Under the general direction of the Supervisor and / or Manager of Patient Registration Services, this position is responsible for collecting and entering patient demographic and insurance information into the medical center's registration computer system.

Job Description:

Qualifications

Education

  • Equivalent experience will be accepted in lieu of the required degree or diploma.
  • HS Diploma or equivalent education/experience

Preferred Experience as Typically Acquired in:

  • One year of prior hospital or medical registration experience.

Skills and Knowledge

  • High-level knowledge of Government regulations and requirements, managed care contracts and third party requirements.
  • Demonstrated knowledge of the PRS and medical office / hospital admission processes.
  • Basic knowledge of medical terminology
  • Excellent English communication skills in both written and verbal formats.
  • General understanding of Patient Registration Systems
  • Completed a minimum of the Microsoft Level 1 classes in Outlook, or be able to pass the PFS proficiency exam – level 1.
  • Ability to identify patients that may need financial assistance and make referrals to appropriate resources.

Responsibilities

Collect and enter patient demographic and insurance information into the medical center's registration computer system under supervision and/or management guidelines.

Details

  • Job Shift: Days
  • Schedule: Short Hour
  • Shift Hours: 8
  • Days of the Week: Variable
  • Weekend Requirements: None
  • Benefits: No
  • Unions: Yes
  • Position Status: Non-Exempt
  • Weekly Hours: 16
  • Employee Status: Short Hour

EOE/M/F/Disability/Veterans.

Pay Range is $30.15 to $40.46 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

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