Job Details

Job Description
Job Details

• Shift: 40 hours per week, Monday- Friday
• Work Location: Onsite, Redwood City, CA

• Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc.
• Answers multi-line phone, screens, and routes calls, and takes messages for clinic staff and physicians Assures appropriate verifications and authorizations are complete before the patient sees provider.
• Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs.
• Provide doctor-patient support using reference documents and tools.
• Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms.
• Answers non-clinical patient messages, escalating where appropriate. Managing and distributing faxes, mail, and filing of clinic-specific documentation

• High School Diploma/GED

• 1 year directly related work experience.

• Health/Dental/Vision Insurance
• Sick Time Off