Job Details

Overview

Staff Infrastructure Engineer - Government at TwelveLabs. You will design, build and operate a secure and scalable foundation for our multimodal models and indexing platform end-to-end in GovCloud or fully air-gapped environments. You will automate with Terraform, establish CI/CD & software-supply-chain controls, and deliver robust observability and incident response. This role is only eligible for US citizens; prior top-secret clearance is a plus though not required.

Responsibilities

• Design, build, and operate the inference, indexing and search infrastructure for our multi-modal foundation models and platform in GovCloud and on-premise or air-gapped environments for public sector customers.
• Automate and scale deployments using Infrastructure as Code (IaC) with Terraform and Ansible; produce repeatable, hardened environments.
• Optimize for security, compliance, and efficiency with advanced monitoring and security frameworks.
• Stand up observability (metrics, logs, traces) with clear Service Level Objectives (SLOs) and actionable alerting; own incident response playbooks and post-incident reviews.
• Build air-gapped delivery pipelines—CI/CD, patching, and update workflows—with signed artifacts and Software Bills of Materials (SBOMs) for software-supply-chain integrity.

You May Be a Good Fit If You Have

• 10+ years of experience as an infrastructure engineer.
• Experience building and operating infrastructure in cloud environments such as AWS, GCP, and Azure.
• Hands-on experience building infrastructure for GovCloud or air-gapped environments.
• Hands-on experience with IaC tools such as Terraform or Ansible.
• Experience operating container-based workloads with Kubernetes.
• Scripting and automation experience with languages such as Python, Go, or TypeScript.
• Experience designing and operating CI/CD pipelines.
• Experience designing infrastructure architectures aligned with security and compliance standards, including audit support.

Preferred Qualifications

• Active Government Security Clearance
• Experience building advanced monitoring and logging systems.
• Proven ability to operate infrastructure optimized for both performance and cost efficiency.

Note: We encourage you to apply even if you don't meet every checkbox. We value learners who are motivated, collaborative, and capable of contributing to TwelveLabs' mission.

Benefits And Perks

• An open and inclusive culture and work environment.
• Collaborative, mission-driven team on cutting-edge AI technology.
• Full health, dental, and vision benefits.
• Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.
• VISA support (such as H1B and OPT transfer for US employees).