Job Details

Overview

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Job Description Summary The BD Interventional Surgery Division offers a broad range of infection prevention products, including Skin Prep, Hair Removal, and Hand Hygiene. The Pre-Op Account Manager is responsible for maintaining and growing sales of the BD Surgical Preoperative Portfolio products and services; will also provide product and service education to facilitate technology adoption.

Job Description
We are the makers of possible. BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Position Responsibilities

• Contract Execution
• Business reviews
• Alignment with strategic sales teams on key IDNs
• Contract compliance management
• Maintain an up-to-date business plan detailing strategy to maintain and grow business
• Grow an established portfolio through education, servicing, and proper utilization of current products
• Attend and support local and regional conferences
• Develop and maintain relationships with key contacts across a large geographic territory
• Demonstrate thorough knowledge of relevant clinical education, training, products, and services
• Lead or participate in pre-sales support, assessment and evaluation of new products and services
• Lead post-sales assessment, design, implementation and monitoring of new products and services
• Develop, plan and manage customer training programs
• Serve as lead consultant and resource to internal and external customers
• Recommend actions to drive customer acceptance and utilization of new products and services
• Identify and communicate opportunities for product improvement based on customer feedback
• Participate in customer assessments and develop plans for customer process standardization
• Assist with field and/or classroom training of new Pre-Op Account Managers
• Report customer complaints per BD procedures
• Conduct business with integrity and in accordance with BD's Code of Ethics and policies
• Support BD Commercial Excellence with daily, weekly and monthly management rigor in SalesForce
• Train on and apply the BD Way of Selling
• Performs special projects and other duties as assigned

Minimum Qualifications

• Bachelor's degree required. Advanced degree preferred.
• Travel – approximately 60-75% of work time locally and nationally with overnights
• Must possess and maintain a valid state-issued driver's license with 3 years of consecutive driving history and meet BD's auto safety standards

Preferred Qualifications

• 2+ years of relevant Sales/Account Management/Customer Success experience preferred. Acute Hospital experience preferred.
• Clinical work experience and/or educational background preferred.
• Expertise with Microsoft Office (PowerPoint, Excel, Outlook)
• Strong interpersonal, communication, organizational and planning skills

At BD, we prioritize on-site collaboration because we believe it fosters creativity and problem-solving in the fast-paced healthcare industry. For most roles, a minimum of 4 days in-office per week is required to maintain our culture. Remote or field-based positions will have different workplace arrangements indicated in the job posting. Some roles may require proof of full COVID-19 vaccination; testing may be available or required in some locations. Accommodations will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions, encourages you to bring your authentic self to work, and helps you grow and improve every day. We welcome people with imagination and drive to reinvent the future of health. You'll discover a culture where you can learn, grow, and thrive, and contribute to making the world a better place.

To learn more about BD, visit

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital status, domestic or civil union status, familial status, sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Additional Details

• Primary Work Location: USA RI - Warwick
• Job Function: Not Applicable
• Employment type: Full-time
• Industries: Biotechnology Research, Medical Equipment Manufacturing, and Research Services

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