Job Details

We are hiring a Director of Operations to join our growing firm. This position is responsible for all legal service operations, business systems, firm innovation and automation, and financial controls. The Director of Operations will play a pivotal role in keeping our firm running smoothly, empowering our attorneys and staff to focus on what they do best: serving clients. This is a hybrid position. Candidates must be able to commute regularly to our office in Lafayette, California, and be in the office 1 or 2 days per week.

Base and variable compensation up to $200,000. How to Apply: If this sounds like your next adventure, wed love to hear from you! Please submit a one-page Cover Letter telling us why youd be the perfect fit for this role, including:

• A recent example of how you improved a process or system
• Your favorite productivity or organizational tool and why you love it
• Include the phrase Attention to Detail somewhere in your cover letter to show you read this posting carefully

Responsibilities:

• Drive the creation, review, implementation, training, and continual testing and improvement of the law firms key business process systems.
• Implement automation to streamline workflows, boost profitability, and deliver exceptional employee and client experiences.
• Monitor legal production to ensure cases and clients move progressively to established milestones and resolution in the prescribed amount of time.
• Drive leadership and strategic planning initiatives.
• Evaluate and design workflow management, benchmarking, and production capacity systems to ensure personnel and processes are performing according to expectations.
• Oversee and execute financial systems and controls, including: time-tracking, billing, trust account management, collections, bookkeeping, expense management, accounts payable, payroll, audits, and taxes.
• Monitor financial statements and key reports, prepare budgets, and advise the partners and other executive team members regarding problems and proposed solutions.
• Oversee marketing and sales efforts.
• Manage vendor relationships, procurement, licensing and insurance, and emergency preparedness.

Qualifications:

• 5+ years of experience leading operations in a legal or professional services industry, with a demonstrated record of success.
• Strong leadership and communication skills, with a proven ability to build, motivate, and retain high-performing teams.
• Proven ability to drive operational excellence and efficiency in support of aggressive growth strategies.
• Experience successfully leading or helping lead a team of 20+ with an operating budget of more than $5M.
• Demonstrated prior success with business process standardization, optimization, and systems management.
• Experience with automation to increase efficiency, standardize processes, and deliver growth and revenue targets.
• Comfort with growth and change, thriving in a culture of continuous improvement.

Compensation:

Compensation: $200,000 per year