Job Details

Content Writer, Customer Experience and Adoption

  2025-10-10     Amazon     San Francisco,CA  
Description:

Overview

Content Writer, Customer Experience and Adoption at Amazon Web Services (AWS). The role is for a growth-minded Content Writer to join the Private Pricing Programs and Experiences (3PX) team under the Global Deal Strategy and Programs (GDSP) organization. The position involves partnering with strategists, subject matter experts, and designers to create content outlining the AWS Private Pricing Program's guidelines, processes, and best practices, with the goal of driving adoption and growth of the program.

Responsibilities

  • Execute the content strategy to support Private Pricing Program initiatives.
  • Identify audience segments, assess their needs, and analyze content gaps to improve content effectiveness.
  • Deliver strategic content initiatives and coordinate with stakeholders across the organization.
  • Measure content impact and continuously optimize for effectiveness.
  • Facilitate relationships with AWS-wide teams (Sales, Legal, Billing, Contracting, Partner organizations) to align content efforts.
  • Ensure deliverables are high quality and address the target audience's needs.

Qualifications

  • Basic qualifications: Bachelor's degree or equivalent; 3+ years in content strategy, writing, and development; 3+ years using data/metrics to inform improvements.
  • Preferred qualifications: Master or Advanced Degree in English, Communications, Content Strategy, or related field; exceptional editorial and proofreading skills; experience managing complex large-scale content projects; experience developing or editing multimedia content; experience with content authoring tools.

About The Team

The Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization includes Strategic Customer Engagements and Private Pricing Programs & Experiences, scaling pricing solutions across AWS's diverse customer base. You will develop cloud economics expertise, sharpen strategic thinking, and work with cutting-edge technologies and global clients.

Culture and Benefits

Amazon values diverse experiences and encourages candidates to apply even if not all preferred qualifications are met. AWS emphasizes work-life balance, inclusive culture, mentorship, and career growth opportunities. AWS is an equal opportunity employer and does not discriminate on protected status. For applicants in certain regions, there are fair chance ordinances and accommodations during the application process.

compensation information: The base pay ranges for this position vary by location and experience; Amazon is a total compensation company with potential equity, sign-on, and benefits. For more details, please visit the official AWS benefits information.

Job Details

Location: San Francisco, CA (and related AWS locations as applicable). Job ID: A3091244. Employment type: Full-time. Seniority level: Not Applicable. Role function: Writing/Editing. Industry: IT Services and IT Consulting.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected status. If you require accommodations during the application process, please visit the AWS accommodations page for more information. This position will remain posted until filled.

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