Job Details

Position Title: Infrastructure Operations Analyst

We are looking for an Infrastructure Operations Analyst to join the Infrastructure Platform Pillar. This organization owns the Okta Service Platform, which includes Security Engineering, Technical Operations, Shared Services, Data Platform and Customer Centric Engineering. Reporting directly into the Head of Infrastructure, you will work closely with Infrastructure leaders to define, measure and track key metrics and help inform the strategy to be more aligned, efficient and productive as an organization.

This role is ideal for someone who enjoys analyzing operational data, optimizing business processes and providing actionable insights to the leaders while working in a fast moving environment with a growing geographical footprint.

What You'll Be Doing

• Analyze operational data: Collect and interpret data from various internal and external sources to identify trends, inefficiencies, and areas for improvement
• Identify process improvements: Assess current workflows and procedures to pinpoint bottlenecks and develop strategies for greater efficiency and productivity
• Develop reports and dashboards: Use data visualization tools to create and maintain reports and dashboards for senior management and other stakeholders
• Support strategic decision-making: Provide data-driven recommendations to help leadership make informed decisions related to cost reduction, resource allocation, and compliance posture
• Collaborate with cross-functional partners in Program Management, QA and other Engineering stakeholders to understand various operational needs
• Monitor performance metrics: Track key performance indicators (KPIs) to measure the success of operational changes and ensure alignment with business goals
• Help leadership prepare and present at key events like org all-hands and customer meetings
• Identify opportunities where technology can be applied for internal efficiency

Qualifications

• Experience with an enterprise technology company supporting Engineering leaders as an operations analyst
• Bachelor's Degree in quantitative field such as Statistics, along with at least three years of experience in an analytical role
• A technical background with understanding of Enterprise Software and SaaS technology is highly desirable and will give you an edge for this role
• Essential skills include proficiency in data analysis and visualization tools like macros in Google Sheets and Tableau, Jira tracking/dashboards and strong analytical and communication skills

This role requires in-person onboarding and travel to our San Francisco, CA HQ office or our Chicago office during the first week of employment.

The annual base salary range for candidates located in the San Francisco Bay area is between $128,000—$192,000 USD. The annual base salary range for candidates located in California, Colorado, New York and Washington is between $103,000—$155,000 USD. Okta offers equity (where applicable), bonus, and benefits including health, dental and vision insurance, 401(k), flexible spending account, and paid leave in accordance with applicable plans and policies. To learn more about our Total Rewards program please visit:

What you can look forward to as a Full-Time Okta employee

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

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