Job Details

Overview

Education Programs Coordinator

The Education Programs Coordinator provides comprehensive support for Continuing Medical Education (CME) programs (Grand Rounds), the UCSF-Proctor Clinician Vision Scholars K-12 program, Non-ACGME Clinical Fellowships, and ACGME Residency Programs within the Department of Ophthalmology. The Education Department includes Continuing Medical Education (Grand Rounds & Case Presentations), Medical Student Education, and Residency and Fellowship Programs.

Responsibilities

• Continuing Medical Education/Grand Rounds: Coordinate the weekly Grand Rounds and Case Presentations (September–June); manage invitations, scheduling, and timely communication with faculty and guest speakers; provide A/V support and process reimbursements; serve as primary contact for Grand Rounds.
• Program Support & Documentation: Maintain CME, GME, and K-12 program files, including learner files and accreditation documentation; ensure administrative, financial, and operational compliance with accreditation standards, University policies, and regulatory requirements; prepare reports and follow up as necessary.
• Learner Support: Act as a point of contact for prospective and current learners, faculty, and other stakeholders; answer program-related questions and assist with training verifications for current and past trainees.
• Event Coordination: Organize and execute education program events such as recruitment, orientation, graduation, conferences, and simulation/assessment activities; manage logistics, vendor relations, and procurement.
• Evaluation & Reporting: Develop program and curricular evaluation tools, timelines, and reports; generate regular evaluation summaries for faculty and leadership.
• Financial Support: Assist in projecting costs, tracking budgets, and monitoring financial operations; process reimbursements and ensure timely payments for learners and program activities.
• Collaboration & Team Support: Foster collaboration across specialties and programs; participate in departmental work groups, task forces, and committees to advance education program goals.
• Communications & Marketing: Maintain and update program websites, brochures, syllabi, and other program materials; assist with journal submissions, program marketing, and communication lists.
• HR & Compliance Support: Assist with HR-related processes including onboarding, credentialing, payroll tracking, benefits advising, and Medicare reimbursement reporting; manage employment verifications, training grants, and related administrative tasks.
• Technology & Systems: Respond to inquiries related to educational technology and troubleshoot user issues; monitor user experience and streamline processes through technology.
• Special Projects & Backup Support: Support projects aimed at improving educational and administrative operations; serve as backup for Residency and Fellowship Program administration.

Required Qualifications

• Bachelor's degree in a related area and a minimum of one year of experience, or equivalent combination of experience and training.
• Basic knowledge of relevant policies and regulatory requirements.
• Basic knowledge of the health professions education industry.
• Basic knowledge of administrative analysis and operations research.
• Developing skills in process and systems implementation.
• Familiarity with the administrative and operational implications in an academic program.
• Strong communication skills, including verbal, written, and active listening.
• Service-oriented and responsive to questions and requests.
• Ability to interact in a professional, resourceful, and courteous manner.
• Demonstrated interpersonal skills with the ability to develop effective working relationships within the department and with learners.
• Excellent organizational, analytical, and problem-solving skills with strong attention to detail.
• Ability to manage complex faculty calendars and schedules with precision and accuracy.
• Investigative, data analysis, and reporting skills, including the ability to generate, check, correct, and submit accurate reports.
• Proficiency in entering, maintaining, extracting, and analyzing data in electronic systems.

Preferred Qualifications

• Knowledge of educational technology and systems, with the ability to troubleshoot and triage related technology issues.
• Prior event planning experience.
• Experience providing audiovisual support for large onsite meetings, including familiarity with Crestron systems.
• Demonstrated experience with a Graduate Medical Education Office (GME).
• Demonstrated experience with credentialing through a Medical Staff Office.
• Ability to understand and clearly communicate California Medical Board licensing requirements.
• Experience working in a large institution with strong understanding of academic processes, specifically in fellowship and/or continuing medical education programs.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Note: The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position, see the UC system guidance and job code references.

Location: San Francisco, CA; Campus: Mission Bay (SF); Work Style: Hybrid; Shift: Days; Shift Length: 8 Hours.