Job Details

Head Clerk

Job Category: Company Stores

Requisition Number: HEADC002848

Posted: April 16, 2025

Full-Time

On-site

Redwood City, CA 94063, USA

Description

About Grocery Outlet:

• Our Mission: Touching lives for the better
• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
• Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Role: Head Clerks create a welcoming environment and maintain a clean, well-stocked store that keeps customers coming back for great deals and stellar service. An ideal Head Clerk enjoys interacting with people, can work under pressure, balances various managerial duties, is inquisitive, and most importantly has a positive, can-do attitude.

Responsibilities Include:

• Interacting with customers and answering questions with kindness and enthusiasm
• Attending to customer and co-worker requests, complaints and/or problems to assure they are handled promptly.
• Maintaining a clean, safe, and orderly store that is compliant with all GOI guidelines and procedures
• Reviewing and accepting customer checks, overrides, voids, and other cashiering related issues.
• Unloading product from trucks, organizing the stock room, filling assigned areas on the sales floor, and operating backroom equipment (pallet jack, baler, etc.)
• Taking inventory of merchandise and replenishing and/or ordering as needed to keep business booming
• Catching customers' eyes by preparing merchandise for display
• Performing miscellaneous office duties such as handling incoming or outgoing mail and ordering product.
• Enforcing all company policies, procedures, and programs to keep customers and employees safe, happy, and healthy

About The Pay:

• Base Salary: $28.20 hr
• Medical, Dental, Vision & More!
• Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

• High school diploma or equivalent
• Able to deliver friendly, courteous, prompt customer service
• Able to interpret, understand, and follow instructions
• Must be able to pass drug and background check
• Flexible schedule
• Previous grocery or retail experience

Preferred:

• Ability to work in harmony with others as a team member and leader
• Passion for serving people
• Prior bookkeeping experience

Work Conditions (may include, but not limited to the following):

• Bending, walking, standing, lifting and kneeling for extended periods of time
• Lifting up to 50 lbs. frequently or with team assistance when necessary.
• Duties in various parts of store in different temperatures and work environments
• Interacting with customers, associates, truck drivers, and vendors, all with a smile

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.