Job Details

About Us

Cloudflare is on a mission to help build a better Internet. The company runs one of the world's largest networks powering websites and Internet properties for customers from individual bloggers to Fortune 500 companies. Cloudflare protects and speeds Internet applications without hardware, software installation, or code changes. Properties powered by Cloudflare see improved performance and reduced spam and attacks. Cloudflare has been named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We hire people based on potential, value diversity and inclusion, and support ongoing growth. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills.

Available Locations: Austin, TX

Location

About Us: Our Data Center Infrastructure team provides the critical physical infrastructure that supports our Oracle Core Financial tools and other essential business systems. We aim to maintain a highly efficient, reliable, and secure environment. We seek a dedicated professional to manage physical IT assets and optimize their lifecycle within our ERP ecosystem.

Job Summary

The ERP Asset Management Specialist will oversee the asset management lifecycle of all physical infrastructure components that support our Oracle Core Financial tools. This role requires deep expertise in managing asset management and maintenance management modules within our ERP system. Acting as a central support resource and system expert, you will bridge the gap between network deployment engineers/technicians and the broader ERP ecosystem and financial teams. The ideal candidate will ensure accurate inventory, optimize asset utilization, and drive efficiency through robust data management and process improvement.

Key Responsibilities

• ERP Module Management & Expertise:
  • Serve as the subject matter expert for asset management and maintenance management modules within the Oracle Core Financials ERP system.
  • Lead administration, configuration, and ongoing optimization of these modules to accurately track and manage data center physical assets.
  • Collaborate with IT, Finance, and Procurement teams to ensure seamless integration and data flow across the ERP ecosystem.
• Physical Asset Lifecycle Management:
  • Oversee the complete lifecycle of data center physical assets (servers, storage, networking equipment, rack PDUs, patch panels, structured cabling, UPSs, and other infrastructure).
  • Maintain and update the asset management system with accurate records from procurement through deployment, maintenance, and disposal.
  • Track detailed physical locations (site, cabinet, U position), configurations, and relationships of all IT and supporting infrastructure assets.
• Support & Collaboration:
  • Provide central support to network deployment engineers and technicians, ensuring accurate asset recording and adherence to asset management policies during planning and execution.
  • Act as the primary liaison between the Data Center Infrastructure team and other ERP-related teams (Finance, Procurement, IT Service Management) to ensure consistent data, processes, and reporting.
  • Develop and deliver training and documentation for asset management policies, procedures, and system usage.
• Data Analysis & Reporting:
  • Generate reports on asset status, utilization, depreciation, and lifecycle for management review and decision-making.
  • Conduct audits and reconciliation of physical assets to ensure data accuracy and compliance with policies and regulatory requirements.
  • Analyze data to identify trends, evaluate efficiency, and recommend improvements for asset utilization and cost control.
• Maintenance & Compliance:
  • Manage maintenance schedules and records for critical assets within the ERP system.
  • Coordinate with vendors regarding warranties, repairs, and disposals.
  • Support internal controls and audit requirements related to asset management.
  • Contribute to the implementation and maintenance of security protocols related to physical assets.

Qualifications

• Education: Bachelor's degree in IT, Computer Science, Business Administration, or related field, or equivalent practical experience.
• Experience:
  • Minimum 5 years in IT asset management, inventory control, or data center operations within an enterprise.
  • Experience managing asset management and/or maintenance management modules within a major ERP system (e.g., Oracle, SAP, Microsoft Dynamics).
  • Strong DCIM understanding.
• Technical Skills:
  • Proficiency with ERP asset management and maintenance management functionalities.
  • Understanding of IT asset lifecycle management.
  • Familiarity with hardware and software asset tracking tools.
  • Knowledge of data center hardware and configurations.
  • Ability to analyze data and generate detailed reports.
• Soft Skills:
  • Attention to detail and strong organizational skills.
  • Problem-solving and root-cause analysis abilities.
  • Clear communication and collaboration across cross-functional teams.
  • Customer-service oriented with a proactive team approach.

Preferred Qualifications

• ITIL v4 certification(s).
• Experience with Oracle E-Business Suite or Oracle Cloud ERP for Asset Management.
• Familiarity with CMDBs and their integration with asset management.
• Experience with ServiceNow Software and Hardware Asset Management modules.

What Makes Cloudflare Special?

We are a highly ambitious, large-scale technology company with a soul. Our mission includes protecting the free and open Internet.

Projects: Project Galileo supports journalists and civil society; the Athenian Project protects government websites; 1.1.1.1 provides a fast, private DNS service that we offer publicly without storing client IP addresses.

We are committed to privacy and not selling user data.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws. Offers may be conditioned on authorization to receive software or technology under export laws without sponsorship for a license.

Equal Opportunity

Cloudflare is an equal opportunity employer. We value diversity and inclusiveness. All qualified applicants will be considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to apply, please contact ...@cloudflare.com or mail to 101 Townsend St, San Francisco, CA 94107.