Job Details

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next. Let's define tomorrow, together.

Description

At United, we fly into airports around the entire world. We need a dedicated team to keep operations running smoothly! From exceptional service at check-in to managing baggage behind the scenes, our Airport Operations team ensures seamless airport functions daily.

Job overview and responsibilities

The Manager – Station Operations Center oversees daily operations at the station operations center (SOC). Responsibilities include:

• Coordinate future flight planning activities with Network Planning, Government Agencies, and Local Stakeholders to support schedule adjustments.
• Manage gate usage, airport infrastructure, and support for growth and expansion planning.
• Forecast challenges and communicate strategies to meet station and enterprise goals.
• Monitor and report on operational performance metrics related to customer service, DOT performance, and strategic initiatives.
• Partner with NOC to address system and local issues impacting safety, security, and operations.
• Resolve critical operational issues involving departments, service providers, or government agencies; escalate as needed.
• Manage IRROPs planning and communication with senior leadership.
• Staff and lead Operations Control Managers and Supervisors.
• Provide leadership and guidance to the SOC team and hub organization.

Qualifications

Minimum Qualifications:

• Bachelor's degree or related airline operational experience; High School diploma or GED required.
• Proven decision-making, strategic planning, and leadership skills.
• Ability to work independently in a fast-paced environment.
• Knowledge of operations, logistics, and technology.
• Strong interpersonal and communication skills.
• Proactive management style and problem-solving abilities.
• Legal authorization to work in the U.S. without sponsorship.
• Successful interview completion required.
• Reliable and punctual attendance.
• United considers applicants with criminal histories consistent with the Fair Chance Ordinance.

Preferred Qualifications:

• Experience with operational programs like Inform Real Time Stands, Unimatic, IOM.
• Knowledge of FAA and ATC procedures.

The base pay range is $99,750 - $129,924, dependent on experience, education, and skills. The role may include bonuses and incentives.

Benefits include medical, dental, vision, life, disability insurance, parental leave, employee assistance, commuter benefits, paid holidays and time off, 401(k), and flight privileges.

United Airlines is an equal opportunity employer, committed to diversity and inclusion. We provide reasonable accommodations for applicants with disabilities. Contact ...@united.com for assistance.