Job Details

Benefits:

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

LOVE WHAT YOU DO

At Waxing the City, we are passionate about helping clients look and feel their best — and that starts with a team who loves what they do. Our Assistant Managers are key leaders who support studio operations, empower team success, and elevate the client experience every step of the way.

We're seeking a licensed esthetician or cosmetologist who thrives in a hands-on leadership role and wants to grow their career in a supportive, high-performance environment. This is a hybrid role combining studio coordination, team development, local marketing execution, and client service (including at least two weekly Cerologist shifts). You will work closely with the Studio Manager to carry out day-to-day responsibilities in the studio, helping drive both culture and performance on the ground.

SUMMARY

The Assistant Manager is responsible for supporting the Studio Manager in the execution of all in-studio operations and leadership needs. This includes overseeing the client experience, assisting with training and performance development, maintaining studio upkeep, and leading or participating in local marketing events and partnerships. This is an ideal role for a licensed beauty professional who wants to develop their business and leadership skills while still staying active in the treatment room.

ESSENTIAL FUNCTIONS

Provide in-person support to team members and help lead studio operations in collaboration with the Studio Manager

Maintain consistent waxing (minimum 2 shifts per week) to stay connected to service quality and client needs

Support and mentor Cerologists to meet performance goals

Uphold Waxing the City brand standards for client service, cleanliness, and professionalism

Take ownership of local marketing activations, community partnerships, and event participation

Manage supply inventory and place orders as needed

Assist with training new team members

Act as the on-site point of contact for urgent or escalated issues when the Studio Manager is not present

Model excellence in communication, customer care, and team collaboration

ROLE SCOPE AND COMPLEXITY

The Assistant Manager will act as the in-studio extension of the Studio Manager, ensuring daily operations run smoothly and studio culture is upheld. You'll play a key role in employee development, service delivery, and local outreach while also performing Cerologist services. You are proactive, confident, and committed to supporting both team and client needs.

MINIMUM QUALIFICATIONS

Required: Valid California Esthetics or Cosmetology license

Required: 1+ years of hands-on waxing experience in a professional setting

Required: 1+ years experience in a management or supervisory role

Comfortable and open to performing male waxing services

Strong communication and interpersonal skills

Passion for customer service and empowering team growth

Highly reliable and organized with strong follow-through

Comfort with basic tech platforms (POS systems, scheduling tools, email)

Must be able to work evenings/weekends as needed and attend community events

OUR CORE VALUES

Emphasis on People

Outstanding Client Service

Compassion & Caring

Community Partnerships

BENEFITS

Commission and bonus opportunities based on performance

401(k) retirement plan

Ongoing training and growth opportunities

Supportive and inclusive team culture

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.