Job Details

Overview

Position: Patient Access Representative, Infusion Center

Join to apply for the Patient Access Representative, Infusion Center role at Sutter Health.

Position Overview

Serves as the face-to-face point of contact for patients. This role is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering and financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service, demonstrating knowledge of Sutter Health system and service offerings.

Education

• HS Diploma or General Education Diploma (GED)

Typical Experience

• 1 year of recent relevant experience.

Skills And Knowledge

• General knowledge of patient access, financial counseling, functions in acute and non-acute settings.
• Working knowledge and understanding of insurance and medical terminology.
• EMTALA and Consent Laws knowledge.
• Time management skills and the ability to manage frequent in-person patient contacts while effectively maintaining and documenting data in the patient registration systems.
• Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently.
• Verbal and written communication and active listening skills.
• Accuracy and attentiveness to detail.
• Decision making and problem-solving skills.
• Ability to work concurrently on a variety of tasks/projects in a diverse environment.
• Ability to meet or exceed targeted customer service, productivity and quality standards.
• Computer proficiency skills.
• Ability to work with and maintain confidential information.

Job Details

• Job Shift: Days
• Schedule: Full Time
• Shift Hours: 8
• Days Of The Week: Variable
• Weekend Requirements: Occasionally
• Benefits: Yes
• Unions: No
• Position Status: Non-Exempt
• Weekly Hours: 40
• Employee Status: Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $34.00 to $42.50 / hour. The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care

Referrals increase your chances of interviewing at Sutter Health by 2x

Sign in to set job alerts for “Patient Access Representative” roles.

San Francisco, CA $24.00-$28.00 3 days ago

San Francisco, CA $21.00-$27.00 4 months ago

San Francisco, CA $34.00-$42.50 4 days ago

San Francisco, CA $185,000.00-$195,000.00 1 month ago

San Francisco, CA $21.54-$22.54 2 weeks ago

Foster City, CA $90,000.00-$100,000.00 2 weeks ago

San Francisco, CA $30.15-$40.46 2 days ago

Clinical Support Specialist (Temp-to-Hire)

San Francisco, CA $17.00-$22.00 6 months ago

Evening Patient Access Representative (1:00pm - 9:30pm)

San Francisco, CA $21.54-$22.54 2 weeks ago

San Francisco, CA $21.54-$22.54 2 days ago

San Francisco, CA $80,000.00-$95,000.00 6 months ago

San Francisco, CA $22.00-$28.00 2 days ago

Patient Call Representative - PN Patient Access and Revenue Cycle Admin - Full Time - 8 Hour - Days

Patient Call Representative - PN Patient Access and Revenue Cycle Administration - Full Time - 8 Hour - Days

Patient Call Representative - PN Patient Access and Revenue Cycle Administration - Full Time - 8 Hour - Days

Patient Call Representative - PN Patient Access and Revenue Cycle Administration - Temporary - Full-Time - 8 Hours - Days

Walnut Creek, CA $25.99-$35.09 1 month ago

San Francisco, CA $17.00-$20.00 3 days ago

Patient Call Representative - Multi Specialty - PN Patient Access and Revenue Cycle Admin - Full Time - 8 Hour - Days

Temporary-Patient Call Representative - PN Patient Access and Revenue Cycle Administration - Full Time - 8 Hour - Days

Evening Patient Access Representative (1:00pm - 9:30pm)

San Francisco, CA $21.54-$22.54 20 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.