Job Details

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.

Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.

About the Role:

We're hiring an IT Infrastructure Engineer to help us improve the way our tools, systems, and processes work together. This role is hands-on and technical, with a focus on automation, integrations, and cleaning up some of the complexity that's built up as we've grown. In the near term, you'll spend most of your time building scripts and improving workflows while leveraging AI, and helping us reduce tool sprawl and vendor noise. Over time, we're looking for someone who can help bring more structure and long-term thinking to how our team operates.

If you like solving real problems, working across teams, and turning messy systems into something that just works, we'd love to talk.

This role will be hybrid, requiring in-office anchor days from our San Francisco, CA office on Monday, Tuesday, and Friday.

What You Will Do:

• Automate IT workflows by integrating systems like Okta, Google Workspace, Slack, MDM, and ITSM; deliver at least one high-impact automation.
• Streamline SaaS lifecycle through procurement, renewals, and consolidation; reduce tool sprawl by deprecating redundant apps.
• Improve cross-functional processes with Security, Compliance, and People Ops; drive shared workflow improvements.
• Shift IT to a proactive partner by addressing tech debt and delivering quick wins that enhance the internal IT experience.
• Strengthen documentation standards by contributing reliable, scalable knowledge to the internal knowledge base.

About You:

• Fluent in scripting (Bash, Python, etc.), APIs, and automation platforms like Workato or Zapier
• Skilled at designing and implementing scalable systems
• Able to leverage generative AI tools to improve IT workflows and automation
• Comfortable collaborating with other teams and stakeholders
• Willing to roll up your sleeves and build, implement, and maintain critical systems
• Able to focus on immediate needs while aligning with long-term IT goals
• Values clarity and scales knowledge effectively within the team

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law.