Job Details

About Us

At Cloudflare, we are on a mission to help build a better Internet. Cloudflare runs one of the world's largest networks powering websites and Internet properties, protecting and accelerating applications online without hardware, software installation, or code changes. Cloudsflare serves a wide range of customers, from individual bloggers to Fortune 500 companies. We are recognized for our culture and innovation.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Austin, TX or San Francisco

Senior Competitive Intelligence Manager – Application Services

We are seeking a highly motivated and technically proficient Senior Competitive Intelligence Manager to join our Competitive Intelligence team and support our Application Services. This is a hands-on technical role within the leading connectivity cloud company recognized as a leader in App Security and Performance. You will be responsible for in-depth analysis of competitor solutions, encompassing both Application Security (DDoS protection, WAF, API security, Bot management, …) and App Performance (CDN, DNS, load balancing, …).

Responsibilities

• Conduct deep-dive technical analysis of competitor offerings, track relevant announcements, identify impacts, and communicate with relevant stakeholders.
• Develop and maintain competitive intelligence collateral, including technical whitepapers, battlecards, presentations, and product comparisons.
• Provide actionable insights to product management, engineering, sales, and marketing teams, highlighting competitive advantages and disadvantages.
• Monitor market trends, industry developments, and competitor announcements to identify emerging threats and opportunities.
• Collaborate with sales and technical marketing teams to develop competitive positioning and messaging.
• Present competitive findings to internal stakeholders, ranging from technical teams to executive leadership.
• Install, configure, and maintain a realistic lab environment to help achieve above goals.

Qualifications

• 5+ years of experience in a highly technical role, such as Competitive Intelligence (CI), Technical Marketing (TM), Sales Engineering, or similar customer-facing/competitive engineering role.
• Robust technical grasp of Application Security concepts (DDoS protection, Web Application Firewalls, API security, Bot management) and App Performance technologies (CDN, DNS, load balancing), or ability to rapidly acquire proficiency.
• Proven ability to independently install, configure, and troubleshoot complex networking and application security solutions.
• Experience with cloud platforms and SaaS offerings.
• Excellent written and verbal communication skills with the ability to translate complex technical information into clear insights.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• Direct experience with vendors such as Akamai, F5, Fastly, AWS, Google Cloud, or Azure in a technical capacity.
• Familiarity with various network protocols and security standards.
• Bachelor's degree in Computer Science, Electrical Engineering, or related technical field.
• Experience with scripting languages (e.g., Python, SQL) for automation and data analysis.

Equity

This role is eligible to participate in Cloudflare's equity plan.

Benefits

Cloudflare offers a complete benefits package to support employees and their families. Benefits may vary for employees outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a large-scale technology company with a soul. Protecting the free and open Internet is fundamental to our mission.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would censor their work.

Athenian Project: In 2017, we created the Athenian Project to ensure state and local governments have high protection and reliability for free. We've served more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet with a faster, more secure, privacy-centric public DNS resolver. We do not store client IP addresses and do not sell data to advertisers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Any offer of employment may be conditioned on authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in diversity and inclusiveness. All qualified applicants will be considered without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, disability, or other protected status. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to apply, please contact ...@cloudflare.com or mail at 101 Townsend St., San Francisco, CA 94107.