Job Details

Overview

AI customer service agent for B2C Companies

Company Size – Series A

• 11-50

Industry – AI Tools

We're shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers.

Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.

With multi-year contracts secured across several industries (closed the best crypto and food delivery companies of YC) and a large Series A round at $XXXM valuation that recently closed with investors such as Y-Combinator, Nexus VP, and Tier 1 investors, we're on track to power the next trillion voice interactions.

Why Join Us

• Momentum: Be a part of a team that has seen validation from both customers and investors alike
• Ownership: Be a key contributor to cutting-edge ML projects transforming industries and influence the company's technical direction
• Growth: Develop yourself alongside top-tier engineers and founders

P.S. We've been endorsed on YC's Light Cone podcast 4 times by Partners Harj Taggar and Garry Tan (who personally invested)

Requirements

• Experienced: 3-5 years of hands-on engineering experience (doesn't have to be fulltime)
• Backend: Strong experience in Python (Django experience is a plus), Frontend: Proficiency in Next.js, React, and ShadCN, Cloud: Proficient with AWS or Google Cloud
• Strong Background: Degree from a top-tier engineering program (weighed more heavily when total YOE is lighter)
• Entrepreneurial: Preference for candidates with experience at successful startups — former founders are especially valued
• Gritty: Capable of working long productive hours

Job Details

Salary $150,000 – $300,000

Equity Competitive Equity

Visa Sponsorship H-1B, O-1, OPT

Benefits & Perks

• On-demand snacks, meals, and coffee to keep you fueled
• Full health, dental, and vision coverage
• Wellness allowance
• Equinox Membership
• Extremely competitive total compensation

Skills: entrepreneurial mindset,react,next.js,aws,gcp,software engineering,django,shadcn,python