Job Details

Overview

Why this role? Our Go-to-Market (GTM) team is responsible for empowering developers and enterprises to build intelligent video applications with the Twelve Labs APIs, guiding and supporting customers to attain maximum benefits from building with our highly-capable models. The Global Partnerships team is focused on building high leverage integrations that drive toward the partner's and TwelveLabs's goals. As the lead Partner Engineer, you will be a crucial member of our GTM team in helping partners design and implement high impact integrations using our APIs or deeply embedding our technology across the broader AI ecosystem. You will have an immense sense of autonomy for our technical pre and post-sales and work very closely with our product and engineering team to reach our goals and lay the foundation for the company's growth. You will engage customers from different audience groups (e.g., developers, partners, startups, enterprises) to understand their challenges and expectations. You are comfortable in leading conversations with the customer and are naturally curious about their business to know how best to integrate. You have the technical acumen and ability to design and execute experiments that demonstrate the transformative business values. You have a deep understanding of cloud and data infrastructure and the points of leverage for video. This role sits at the intersection of partner engineering, product management, and solution architecture, ensuring that TwelveLabs' technology is seamlessly integrated into partner ecosystems while also influencing our product roadmap. It is a highly self-directed and creative role, so you should be someone who thrives in an unstructured, rapidly expanding and evolving environment.

Responsibilities

• Work closely with Product and Engineering leaders within partners' services teams to find the highly leverage and customer impact ways to integrate TwelveLabs models.
• Run enablement sessions for cloud infrastructure partner's solutions architect team to build with the TwelveLabs APIs in the customer's environment.
• Develop and execute programs with partners that accelerate adoption, partnering closely with the partners' GTM organization to scale best practices and sales plays across the globe.
• Inform the long term product roadmap by merging the feedback of customers and partners.
• Present to large groups of partners and customers at conferences and partner engagement events that drive adoption of the TwelveLabs APIs within the partner ecosystem.
• Write blog posts and build architectures that expand our thought leadership in the AI and video space.
• Build proof of concept integrations to kick start and inspire engineering work with partners.
• Work closely with Twelve Labs' leadership to develop growth plans, pricing and long term roadmap with strategic partners to materially impact TwelveLabs growth.
• Spend some time everyday to closely monitor the industry landscape to contribute to the GTM strategy and playbook.
• Provide input to Twelve Labs' product team on features to prioritize.

Qualifications

• 8+ years of experience as a technical pre/post Solutions Architect. (Startup experience is a big plus)
• A real passion for AI and a strong desire to become an expert on the applications of large visual-language models. (ML experience is a plus)
• Excellent communication skills and technical chops. You can seamlessly toggle between presenting to customer stakeholders and getting in the weeds whiteboarding with technical audiences.
• Strong knowledge of HTTP, JavaScript, Web SDKs, and APIs. You are able to comfortably implement software prototypes leveraging our APIs from scratch.
• Strong market awareness. You are able to gather, filter, and process complex market (industry, customer, prospect) intelligence.
• High tolerance for ambiguity. Twelve Labs is an early-stage startup. As a Solutions Architect, you will have to be much of a doer as a strategist.

Benefits and Perks

• An open and inclusive culture and work environment.
• Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
• Full health, dental, and vision benefits.
• Extremely flexible PTO and parental leave policy.
• Office closed the week of Christmas and New Years.
• VISA support (such as H1B and OPT transfer for US employees).

TwelveLabs