Job Details

Who We Are:We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures-whether that's surviving a zombie apocalypse or battling on the high seas. Since 2017, we've led the industry in location-based VR. Join us and help build the future of entertainment!Interested in working at Sandbox VR? Sneak peek of our store experience HERE.What Will You Be Doing:* Create Unforgettable Guest Moments* Greet guests with energy and invite them into an exciting, welcoming environment* Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up* Proactively share offers (F&B, repeat visits, gift cards) to boost engagementBe a Tech & Experience ExpertMaster our proprietary tech and keep gear calibratedTroubleshoot issues smoothly and provide real-time, light-hearted updates to guestsCommunicate with management and tech support when issues arise, clearly and quicklyKeep Things Running SmoothlyMaintain a spotless, high-energy store that meets Sandbox VR standardsSanitize gear thoroughly and display materials/gift cards to brand expectationsPrepare iPads, body trackers, and gear before and after every sessionShift Leadership & CoachingOpen/close the store, manage daily audits, break schedules, and labor spendRun shift check-ins, coach in real time, and train new hiresEnsure team performance, morale, and guest service standards remain highWhat We Are Looking For:* Egoless & Coachable: You take feedback well and pitch in wherever needed* Adaptable & Proactive: You're resourceful, self-driven, and good with change* Team-Focused: You stay positive and celebrate group wins* Reliable: On time, in uniform, and ready to shine* Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs* Weekend Availability: Required* Leadership: 1+ year in retail/hospitality leadershipBenefits* Paid sick time + 401(k) match* Commuter benefits (transit + parking)* Referral bonuses + employee discounts* Free VR sessions + guest review bonus$22.85 - $22.85 an hourNote: Evening and weekend availability may be required depending on the business' needs.