Job Details

The Role

This is an opportunity to work closely with multiple enterprise partners to deliver the implementation of a unified and student-centric degree management platform. As an Implementation Manager, you will manage and help deliver implementation projects which involve multiple teams at Stellic, including engineering, integration, and product. You will be part of the larger Partner Success team, which is entirely focused on delivering value for our college and university partners.

What You'll Do

1. Enterprise Implementations: You will entirely lead the implementation process, from installation to validation, for an average of 6 simultaneous projects, on-budget while achieving our internal success criteria.

2. Partner Experience: You will give our partners an amazing onboarding experience, leading to a high Customer Satisfaction.

3. Relationship Management: You will be an effective point of contact for partners, gaining their trust and giving them a positive experience in working with you.

4. Trainer: Drive high adoption through training on our product across diverse roles (advisors, registrar).

5. Collaboration: Partner with Sales, Integration, Product, and Marketing to unblock their projects, providing them with contextual timelines, project plans, product accelerants, adoption communications, etc. For larger Enterprise deliveries, you will work closely with Project Managers who would be in charge of timelines, project plans etc.

Who You Are

• Experience implementing large and complex enterprise SaaS products on the vendor side, managing deployments across diverse clients with modular product architectures

• Strong focus on impact, making goal-oriented decisions that drive meaningful outcomes for students and stakeholders

• Skilled at managing multiple enterprise implementations simultaneously with operational excellence

• Deep empathy for stakeholders and motivation to help them achieve their goals

• Determined and resilient, with a "no matter what it takes" attitude

• Resourceful and efficient, maximizing outcomes even with limited time or budget

• Proactive problem solver who identifies risks early and collaborates to mitigate them

• Strong relationship-building skills, able to navigate stakeholder dynamics and institutional politics

• Excellent communicator in both written and verbal settings, ensuring clarity and alignment in every meeting

• Comfortable providing technical support, troubleshooting independently, and working with CSV and Excel for data analysis

• Experienced in training diverse stakeholders on complex products

• Clear and concise in documentation, reporting, and sharing updates with stakeholders

• Collaborative team player who works effectively with sales, product, and marketing teams

• Naturally aligned with Stellic's values: My Heart is in the Work.

• Passionate about the role and committed to driving Student success

Why Join Stellic?

• Shape the future of an impact-driven company at the forefront of higher education transformation

• Work closely with an ambitious, mission driven leadership team

• Own and scale the recruiting engine of a high growth company

• Competitive salary, equity, and a culture of excellence, speed, and ownership.

• Work and learn from some of the most prominent thought leaders in higher education and SaaS

• Generous stock options in a Series A stage startup

• Flexible, outcome-based culture

• Comprehensive health insurance, with Stellic covering 99% of your premium and 75% for dependents on our base plan

• 401K and commuter benefits

• Annual international retreats in some of the most beautiful cities & towns

Compensation

$80,000 - $165,000 base salary, plus equity