Job Details

Job Title: IT Systems Administrator
Location: Remote
Employment Type: Contract-to-Hire (through end of 2026, with potential for extension or conversion to FTE)

About the Role:

• Seeking an IT Systems Administrator to join the IT Operations team. In this role, you will help deliver seamless, secure, and high-impact technology experiences for a global workforce.
• You'll be responsible for managing and optimizing collaboration and productivity applications, ensuring efficient and reliable teamwork across platforms.
• The ideal candidate thrives in automation, integrations, and scalable IT solutions, with a strong focus on security and compliance.

• Collaborate with cross-functional teams to troubleshoot and resolve issues related to collaboration applications and integrations.
• Scale the IT environment by configuring and optimizing enterprise-wide collaboration tools.
• Administer and manage SaaS applications, ensuring smooth implementation and adoption.
• Identify manual workflows and introduce automation solutions using APIs and iPaaS platforms.
• Partner with Security Engineering to maintain a secure, compliant environment.
• Develop and maintain clear technical documentation, including configurations and best practices.
• Support eDiscovery, compliance, and audit initiatives.
• Act as an escalation point for technical issues, providing guidance to IT teams and business units.
• Partner with Business Systems Analysts to scope and support new application implementations and system transitions.

• 3+ years of experience in IT Systems Administration or related roles.
• Hands-on experience with Okta (implementation and administration).
• Strong background in managing modern SaaS applications.
• Experience with system integrations in complex environments.
• Proficiency in automation using APIs and/or iPaaS solutions.
• Collaboration experience with security-focused IT environments.
• Strong communication skills (verbal & written).
• Growth mindset with passion for continuous learning.