Job Details

Description

AWS is seeking a Startup GenAI Operations Lead to join the global startup GenAI operations team. Responsibilities include continuously evolving forecasting models, analyzing historic results, and making business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. This will include working with the Startup GenAI Sales leadership to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives of our Startup GenAI business.

The Startup GenAI Operations Lead will act as a trusted advisor to the Startup GenAI Sales leaders, leveraging data and analysis to scale the business. Your insights will drive incubation and growth for some of the newest and most innovating offerings in the AWS portfolio. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to their customers. This position also manages the administration and execution of the team's revenue and non-revenue targets, measurement of goal attainment, and proposing improvements to the Business to increase its effectiveness in driving desired results. This position will be responsible for managing the rhythm of the business activities such as Weekly Business Reviews, Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. The role will spearhead critical cross-functional projects including GPU capacity tracking, credits monitoring, and planning processes such as headcount planning and territory mapping.

Key job responsibilities

The successful candidate must be able to roll-up their sleeves, and work directly with the models/data. They will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. They will be experienced at working with large data sets and the technical tools needed to work with them. They will have great communication and customer-relationship skills, strong analytical insights, and be a passionate advocate for their customers to other internal stakeholders. Active collaboration with leadership in AWS Sales, Solutions Architect, Business Development, Finance, Marketing, Recruiting, Compensation, Services, and other Operations teams will be crucial to the effective execution of the responsibilities. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

• 5+ years experience in Sales Operations, Sales Strategy, Finance, Business Development, or other related fields.

• Bachelor's degree in Business Administration, Finance, Economics, Engineering, Computer Science, or related field.

• Understanding of start-ups, venture capital firms, or start-up ecosystem organizations.

Preferred Qualifications

• Strong written and verbal communication skills, with a track record of presenting to senior management.

• Experience working within a high-growth, technology company.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.