2025-09-18
Rigel Pharmaceuticals
South San Francisco,CA
Description:
POSITION SUMMARY:
QA Program, Document Control, and Learning Management System (LMS) Manager is responsible for three key functions:
QA Program Management: coordinating quality activities to support critical internal and external deliverables. This position supports seamless execution of QA activities in cross-functional environment and enables QA team success by tracking, prioritizing, and mobilizing.
QA Document control: management, operation and upkeep of the Document Control System to support GxP (GMP, GLP, & GCP) programs
GxP learning management: managing LMS to ensure all GxP employees complete the required GxP relevant training, develop assessments/quizzes and activities/tools for effective learning and training
Salary Range:
Premium: CA/NY $150,000 - $165,000
National: $135,000 - $148,000
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate QA activities (both project-specific and on-going) ensuring deliverables/documents are completed. This includes, but is not limited to
Campaign-readiness (MBRs, specifications, etc.)
Batch release
EQMS records management (Complaints, QEs, CRs and CAPAs)
QA support for Rigel's partners
QA engagement and collaboration with Rigel's vendors
Inspection/audit readiness at Rigel
Product launches
QA support for M&A activities
QA support to enable clinical trial readiness
Define, compile, and monitor KPIs to measure performance quality processes.
Provide progress updates to cross-functional teams on key deliverables.
Maintain a Document Control System for internal and external controlled documents, ensuring document data integrity, control and accessibility to Rigel users.
Coordinate controlled document lifecycle and document change control activities including drafting, review/ adjudication, approvals, and obsolescence.
Design and implement templates for SOPs and other controlled documents.
Serve as an owner of SOPs describing EDMS processes
Serve as owner and administrator of EDMS, build and maintain document structure, control document access, set and maintain user roles. Monitor and maintain files in EDMS.
Manage GxP Learning Management System
Track training completion and compliance, troubleshoot LMS system issues, develop training materials, establish curricula, collaborate with stakeholders to identify training needs, and generate reports on training effectiveness and compliance
KNOWLEDGE AND SKILL REQUIREMENTS:
Bachelor's degree in technical/scientific field
Previous Document Control and project management experience of at least 6 years
Knowledge of relevant cGMP/GLP regulations
Excellent organization and project management skills
Demonstrated skills in using Learning Management Systems (LMS)
Experience working with external vendors/partners
Expert-level knowledge of MS Word
Strong technical writing and editing skills
Superior attention to detail
Collaborative mindset, strong interpersonal and communication skills
Ability to handle changing priorities in a fast-paced environment
Must be pro-active, self-starter, and solution-focuses
WORKING CONDITIONS:
PHYSICAL DEMANDS: While performing the duties of this job, the employee is required to stand, walk; sit; talk and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
WORK ENVIRONMENT: The noise level in the work environment is usually moderate.
Rigel Pharmaceuticals, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by the law.
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