Job Details

Founded in 1950, St. Anthony's provides food, clothing, shelter, medical care, technology access, addiction recovery services, job training, and other critical resources to people experiencing homelessness and extreme poverty. Every day, with dignity and respect, we support and are supported by thousands of San Franciscans. Join us in creating a future where all people flourish.

PRINCIPAL RESPONSIBILITIES:

Provide a safe and supportive environment for residents through consistent application of program guidelines, policies and procedures in relationship with the mission and values of St. Anthony Foundation. During the overnight shift, monitor residents, circulate within the house making routine rounds, manage and report emergencies immediately and ensure all residents are following established house protocols.

MAJOR DUTIES:

• Oversee all program activities such as conducting routine facility and bed checks and dispensing medications.
• Ensure the safety and privacy of all residents by adhering to the guidelines of the St. Anthony Foundation safety program (Employee Handbook pages 68 & 69).
• Handle or assist in handling any program emergency including those that involve the police, the paramedics, the fire department, etc.
• Contact supervisor immediately when emergency situations occur.
• Make routine hourly rounds of each floor and adjoining rooms.
• Ensure that all activity rooms (including computer rooms) are closed down at the appropriate times.
• Monitor incoming and outgoing calls by residents.
• Answer the program telephones and take accurate, detailed messages.
• Provide oversight to all community volunteers.
• Ensure that anyone entering or exiting the facility sign and date the log.
• Oversee all residents on task assignments.
• Ensure the cleanliness and organization of the facility during the course of the shift.
• Document and update information on residents or the program in the appropriate logs or forms by shift end. Log all incidents.
• Assume all residents understand disaster plans.
• Wake up residents at 6:00 am and monitor medications for residents each morning.
• Assist in the orientation and training of relief staff and in-house volunteers.
• Serve as contact for the resident houseman and assistant when no other counseling or administrative staff on duty.
• Perform other duties as assigned.

Skills & Requirements
MINIMUM QUALIFICATIONS:

• High School diploma/GED and three years' experience in social services, particularly in drug and alcohol residential programs.
• Must have knowledge and understanding of issues involved in working with recovery clients.
• Drug and alcohol studies certification desired or enrolled in ADP certificate program or is a registered recovery worker with California Certification Board of Alcohol & Drug Counselors.
• Ability to set limits and maintain professional boundaries while having the patience and compassion in dealing with the resident population.
• Ability to handle high pressure and emergency situations.
• Reliable, punctual, dependable and consistent productive worker desired.
• Excellent communication skills desired.
• Ability to work independently with minimal supervision.
• Takes initiative when activity is slow, seeks tasks and demonstrates willingness to work.
• Must remain awake, alert, responsive and active during all working hours. Sleeping on the job is not permitted.
• Desire to work for a social service agency serving the poor and have a commitment to the St. Anthony Foundation's Statement of Values.
• Must be willing and able to take a CPR/First Aid Training class, this is a requirement for this position.
• California driver's license with excellent driving record desired.

St. Anthony's is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law.
Qualifications