Job Details

Salary : $51,376.00 - $64,188.80 Annually
Location : County of San Mateo, CA
Job Type: Extra Help
Job Number: NEW09042025
Department: San Mateo Medical Center
Opening Date: 09/04/2025
Bargaining Unit: 01A

Description
The San Mateo Medical Center is seeking a Healthcare Assistant (Orderly) - Extra Help candidatesto perform basic and routine duties related to bedside care and other support services required to treat patients. Duties may include the following: transport patients; assist nursing personnel in the care and lifting of patients; stock oxygen tanks on units; transport specimens, medical records and other supplies and equipment to other units; perform light housekeeping duties as assigned; lift patients and heavy items such as supplies and equipment;; and respond to various emergency codes, such as a "Code Blue."

The current Extra-Help vacancy isto provide flexible coverage when there are gaps in the schedule due to vacations and sick leaves. This includes weekends, days, evenings, and night shifts.

The ideal candidate will possess experience transferring and transporting patients, specimens, and equipment; experience performing multiple duties at once; experience with infection control procedures in a medical setting; and is skilled in providing customer service. Additionally, candidates should be flexible and adaptable, willing to cover various shifts as needed
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.
Examples Of Duties

Duties may include, but are not limited to, the following:

• Transport patients.
• Assist nursing personnel in the care and lifting of patients.
• Set up oxygen and other hospital equipment.
• Transport specimens, medical records and other supplies and equipment.
• Perform light housekeeping duties as assigned.
• Assist nursing staff with bathing and cleansing activities (i.e. supporting a patient to turn in bed).
• Assist with patients requiring security.
• Perform light filing, mail distribution and clerical duties.
• Lift patients and heavy items such as supplies and equipment.
• Perform related duties as assigned.

Qualifications
Licensure/Certification:

This position requires a current and valid Basic Life Support (BLS) certificate issued by the American Heart Association or a valid Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross.

Knowledge of:

• Basic principles, techniques and procedures in delivering patient care related to personal hygiene, comfort, treatment, physical and psychosocial needs.

Skill/Ability to:

• Learn hospital and clinic techniques and procedures.
• Follow oral and written instructions.
• Communicate effectively, orally and in writing.
• Performing routine tasks.
• Develop empathetic attitudes toward patients.
• Lift and transport patients and heavy items such as supplies and equipment.
• Work with culturally, socio-economically, diverse patient population of varying ages.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.
Application/Examination

This is an Extra Help recruitment. Anyone may apply. Thorough and detailed responses to the supplemental questions must be submitted in addition to the standard San Mateo County employment application. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to to apply.
Apply immediately. Application materials will be accepted until the position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. About the CountySan Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.
Analyst: Debbie Kong (09042025) (Healthcare Assistant- Extra Help- F077X)
We invite you to explore our page for a snapshot of the comprehensive and competitive benefits available to eligible employees of the County of San Mateo. From health and wellness to financial security, our benefits are designed to support you at every stage of your career. (Please note that benefits are subject to change.)

In addition to core benefits, the County is proud to offer a variety of wellness and professional development programs to help you grow both personally and professionally. Most of these enriching opportunities are available during work hours and come at no cost to you.

As a County employee, you'll also be covered by the federal Social Security system, earning valuable retirement benefits based on your salary and years of service.
01

IMPORTANT: Applicants for this position are required to submit responses to the following supplemental questions. Your responses will give us additional information about your background and experience related to this position. This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process. Be concise and specific. Ability to follow instructions, neatness, clarity of expression, grammar and spelling will be considered in the evaluation process. A resume or transcripts will NOT be accepted as a substitute for your responses.

• I have read and understand these instructions.

02

A current and valid Basic Life Support (BLS) certificate issued by the American Heart Association or a valid Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross is required for this position. Do you possess a current and valid BLS and/or CPR certificate? (A "No" answer will disqualify you from this recruitment.)

• Yes
• No

03

If you answered "Yes" to the question above, a scan of your current and valid Basic Life Support (BLS) certificate issued by the American Heart Association or Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross must be submitted with your application prior to the filing deadline as an attachment. Failure to do so may disqualify you from this recruitment.

• I understand I may be disqualified if I do not submit a copy of the certificate of completion prior to the filing deadline.

04

Describe your experience transferring and transporting patients, specimens, and equipment. Include the length of your experience and employer.
05

Describe your experience performing more than one duty at a time with constant interruptions. Include how you decide in what order you will perform your assignments.
06

Describe your customer service experience. Include how you maintain positive working relationships with patients and co-workers.
07

Describe your experience with infection control procedures in a medical setting. Include the length of your experience and employer.
08

Healthcare Assistants are required to work various shifts and hours. Please check your availability below:

• Full-time
• Part-time
• Weekends
• Holidays
• Days (7 a.m. - 3 p.m.)
• Evenings (3 p.m. - 11 p.m.)
• Nights (11 p.m. - 7 a.m.)
• MID (11 a.m. - 7 p.m.)

09

How did you learn about this position?

• County of San Mateo Website
• County of San Mateo Job Interest Card Notification
• County Hosted Virtual Event
• County Hosted Job Fair
• CalOpps.org
• College/University Career Center
• Community-based Organization Posting
• Facebook/Instagram
• Friend or Relative
• GovernmentJobs.com
• Indeed
• Job Fair
• LinkedIn
• Professional Publication/Website (Please specify in next question)
• X (formerly called Twitter)
• Zip Recruiter
• Other (Please specify in next question)

10

If you answered, "Professional Publication/Website" or "Other" to the above question, please indicate below how you learned about this position. Your response to this question will help us in better marketing County jobs. Type NA if not applicable.
Required Question