Job Details

Community Resource Specialist

  2025-09-14     City of Seaside, CA     San Francisco,CA  
Description:

Salary : $68,845.92 - $83,672.16 Annually
Location : CA 93955, CA
Job Type: Full-Time
Job Number: 2025-30
Department: Police
Opening Date: 09/12/2025
Closing Date: 9/26/2025 12:00 AM Pacific

Description
RESUMES WILL NOT BE ACCEPTED IN LIEU OF AN APPLICATION

Must Apply Online At:
EQUAL OPPORTUNITY EMPLOYER: The City of Seaside provides outstanding services to the public and is deeply committed to a community and workforce that is inclusive, equitable, and diverse. We welcome and encourage applications from all qualified applicants, including underrepresented minorities that contribute to the diversification and enrichment of ideas and perspectives. The City of Seaside does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group of class protected by applicable federal, state or local law.

Application Process:
Human Resources will review the application and attached materials submitted by all applicants. Applicants who submit a complete application and clearly meet the needs of this position in terms of training, experience, education, and other job-related characteristics will be invited to submit a Personal History Statement, in order to participate in the selection process. This process will include an evaluation and initial screening of the standard on-line City application, Personal History Statement and pass, in order to determine which candidates progress to the next phase of the selection process. The subsequent selection process will include a panel interview, an extensive background, and a final interview with the Police Chief.
DESCRIPTION
Under general supervision, performs a variety of field and office law enforcement duties including report writing, data entry, and customer service duties; booking, and caring for prisoners; issuing citations or verbal warnings; and other related work as required in support of the Police Department.

SUPERVISION RECEIVED AND EXERCISED
Receives direct supervision from the assigned supervisory staff. Exercises no supervision of staff.

CLASS CHARACTERISTICS
This is a non-sworn classification that performs a wide variety of tasks and activities that support the Police Department in all areas of the Police Department. Incumbents receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Examples of Duties
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Assists Police Officers with non-enforcement duties and responds to calls and requests for services not requiring a Police Officer.
  • Takes minor police reports over the counter and in the field.
  • Searches, photographs, fingerprints, and books incoming prisoners of the same sex; establishes and updates booking records; inventories and takes custody of inmate property; monitors inmate health and safety; takes and places telephone calls relating to prisoners; preserves evidence; accepts bail and releases prisoners.
  • Transports equipment and evidence.
  • Performs intoxilyzer tests and records results.
  • Enforces State and local parking ordinances and enforces the municipal code with no powers of arrest.
  • Performs tasks associated with vehicle abatement duties including citing and towing vehicles.
  • Directs and controls crowds and traffic at accidents or during special events.
  • Provides testimony in court.
  • Prepares a variety of written reports, compiles periodic reports, and collects and compiles statistical data.
  • Operates a radio to maintain contact with officers in the field.
  • Serves subpoenas.
  • Assists with property disposal and return.
  • Confirms outstanding warrants with other law enforcement agencies; operates telecommunications systems to input and request information; and operates a variety of office equipment.
  • Provides research assistance to officers and other law enforcement personnel as requested.
  • Prepares and receives non-injury collision reports that are reported at the Department.
  • Participates in school education programs.
  • Performs other duties as assigned.
Typical Qualifications
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualification would be:

Equivalent to the completion of the twelfth (12th) grade and two (2) years of experience involving substantial public contact. Completion of related coursework in criminal justice and prior police related work experience are desirable.

LICENSE AND CERTIFICATIONS:
  • Must possess a valid California Drivers' License by time of appointment.
  • Successful completion of the Police Records Training within the first year of employment.
  • Successful completion of the California Correctional Officer Academy within the first year of initial employment, supplemented by 24 hours of annual training approved by Standards and Training for Corrections.
  • Successful completion of First Aid and CPR certification within six months of employment.
Must be able to pass a law enforcement background investigation. Must be willing to work extended shifts or be called back in emergency situations and work with exposure to difficult circumstances.

Knowledge of:
  • Modern office practices and procedures, including filing and the use of standard office equipment.
  • Business arithmetic and basic statistical techniques.
  • Basic principles of record keeping and cash handling.
  • Computer applications related to the work, including data entry, data tracking, word processing, and basic spreadsheet applications.
  • English usage, grammar, spelling, vocabulary, and punctuation.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Ability to:
  • Learn the operation of computer-aided communication equipment, including multiple telephone lines and radio systems.
  • Learn basic functions, principles, and practices of law enforcement agencies.
  • Learn and interpret, apply, and explain applicable Federal, State, and local codes, regulations, policies, technical processes, and procedures.
  • Learn techniques, methods, and processes of police record management and retrieval.
  • Learn police terminology and law enforcement codes.
  • Organize, research, and maintain technical and administrative files.
  • Enter data into a computer system and prepare written materials with sufficient speed and accuracy to perform work.
  • Make accurate arithmetic and statistical calculations.
  • File and maintain automated and hardcopy records with accuracy.
  • Organize own work, set priorities, and meet critical deadlines.
  • Operate modern office equipment including computer equipment and software programs.
  • Use English effectively to communicate in person, over the telephone, and in writing.
  • Work independently using initiative.
  • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Supplemental Information
WORKING CONDITIONS:

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to visit various City sites, including traversing uneven terrain and climbing stairs; to attend meetings and to operate a motor vehicle; vision to read printed materials and a computer screen, and write citations; and hearing and speech to communicate in person, before groups, and over the telephone. This is partially a sedentary office and partially a field operations classification; frequent standing and walking between work areas is required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 40 pounds.

ENVIRONMENTAL ELEMENTS
Employees work partially in an office environment with moderate noise levels and controlled temperature conditions, and partially in the field and are occasionally exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibrations, and hazardous materials. Employees may interact with upset staff and/or members of the public interpreting and enforcing departmental policies and procedures.

The principal duties of this class are performed in a police station and field environment with exposure to criminal offenders, mentally ill individuals, and persons potentially infected with communicable diseases.
DISASTER SERVICE WORKERSAll City of Seaside employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EMPLOYMENT INFORMATION:

MOU:

APPLICATION PROCESS: A completed City application form is required for this position. Applications must be complete and clearly demonstrate that the minimum qualifications are met. Copies of all required certificates must be attached. All statements made on the application are subject to investigation and verification. False statements will be cause for disqualification, or discharge from employment. The standards as stated on the front of this job announcement represent only the minimum required to file an application. Meeting the listed standards does not guarantee that a candidate will be invited for an examination as the Human Resources Division reserves the right to limit the number of candidates to the most qualified for the position as determined by the Human Resources Division.

TESTING PROCESS: The testing process for this recruitment will/may include a written examination, an interview panel, a Chief's Interview, physical agility test, a law enforcement background investigation, polygraph, psychological, physical examination, and drug testing.

LOYALTY OATH OR AFFIRMATION: All City employees are required to sign a loyalty oath and affirmation prior to actual employment.

PROBATIONARY PERIOD: All City employees are required to serve a one year probationary period.

EQUAL OPPORTUNITY: The City of Seaside does not discriminate on the basis of race, creed, color, age, religion, gender, sex, gender identity or expression, marital status, status with regard to public assistance, national origin, physical or mental disability, pregnancy, covered medical condition, sexual orientation, military or veteran's status, or any other basis protected by federal, state, or local law in its employment actions, decisions, policies or practices. Reasonable accommodation in the application, testing and selection process will be made upon request of disabled applicants.

IMMIGRATION REFORM & CONTROL ACT 1986: In compliance with the Immigration Reform & Control Act 1986, all new employees must verify identity and entitlement to work in the United States by providing required documentation.

PHYSICAL REQUIREMENTS: Applicants must be in satisfactory health and free from disabling defect which would preclude satisfactory performance in the job for which applied.

REASONABLE ACCOMMODATION: The Human Resources Division will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA) and Federal Americans with Disability Act (ADA) of 1990. To request reasonable accommodation, you must notify the Human Resource Representative listed on this bulletin as soon as possible and before the last day to file, in order to make the necessary arrangements during each step of the examination process.

EMPLOYEE SALARY & BENEFITS:

The City of Seaside offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance.

Special Pay:

1. Longevity Pay Program: A 2.5% salary increase will be provided after 10 years of service with the City of Seaside.

2. Bilingual Pay Program: Employees can earn up to a 5% salary adjustment for using Spanish and/or Vietnamese in the course of their work (written and/or oral communication).

Health and Welfare Benefits:

1. Blue Shield Medical Plan offered through Municipalities Colleges Schools Insurance Group (MCSIG):
  • Three plans available to choose from.
  • Flexible coverage options and generous City contribution for employees & dependents

2. Guardian Dental Insurance:
  • Calendar Year Deductible (waived for preventive services): $50 per person;
  • Co-Payment for Preventive, Basic, and Major Services using Plan Provider: 20%;
  • Co-Payment for Orthodontic using Plan Provider: 50%;
  • Annual Limit for Preventive, Basic, and Major Services: $1,500;
  • Lifetime Limit for Orthodontic Services: $1,500
3. Vision Service Plan:
  • Co-Payment for Annual Exams (with Plan Provider): $10
  • Co-Payment for Bi-Annual Lenses & Frames: $25
  • Maximum Benefit for lenses, frames, and contact lenses: $130

4. Long Term Disability Plan: After 90 day elimination period, plan pays 67% of salary to a maximum of $9,000 per month. City and employee split premium 50/50.

5. Life Insurance: $50,000 term life insurance policy (City paid).

Retirement Benefits: Civilian Personnel

California Public Employees' Retirement System: The plan you are enrolled in is based on the Public Employees Pension Reform Act of 2013 (PEPRA) and the City's contract with CalPERS. In order to determine which plan you will be placed into, you need to know if CalPERS considers you to be a "new" or "classic" member.

As defined by PEPRA, a "new member" includes:
  • A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS employer after a break in service of greater than six months.
  • A new hire who is brought into CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California public retirement system
  • A new hire who is brought into CalPERS membership for the first time after January 1, 2013, and who is not eligible for reciprocity with another California public retirement system.
All members that don't fall into the above definitions are considered to be "classic members."

1. "Classic" PERS Members - Tier 1 (hired prior to January 1, 2011):
  • Plan: 2% @ 55
  • Employee Contribution Rate: 12% (Pre-Tax)
  • Retirement based on single highest year
2. "New" PERS Members - Tier 2 (hired on or after January 1, 2013):
  • Plan: 2% @ 62
  • Employee Contribution: 14.5% (may be adjusted annually - required to be 50% of Normal Cost as determined by CalPERS)
4. Deferred Compensation Matching Program (IRS 457 Plan): The City of Seaside will match employee's contribution up to $50 per month.

Paid Time Off:

1. Vacation Time: Employees earnup to 21 days of vacation annually depending on years of service.

2. Sick Leave: Employees accrue 8 hours of sick leave per month.

3. Holidays: The City recognizes 12 paid holidays annually.

Continuing Education:

1. Tuition Reimbursement: Up to $500 per fiscal year for Certificate Program and AA plan, $3,000 per fiscal year for BA and MA.

2. Educational Incentive Pay: Up to 7% for qualifying degree programs.
01

Your application must include the following:1. At least 10 years of employment history (assuming you have been employed for ten years)2. Explanation for any gaps in employment3. A reason for leaving each job4. Three professional references (including names and phone numbers of present and past supervisors or managers, or persons for whom you have directly provided services, not peers)5. A clear demonstration in your application and responses to supplemental questions, of all relevant education and experience6. Certificate of degree attached to your applicationRESUMES WILL NOT BE ACCEPTED IN LIEU OF AN APPLICATIONI understand that my application may be rejected if incomplete or if I fail to provide any of the information listed above.CLICK YES TO ACKNOWLEDGE
  • Yes
  • No

02

I understand that candidates who pass the initial screening process will be required to submit and pass a Personal History Statement in order to participate in an interview panel. The selected candidate(s) will be required to pass a pre-employment medical examination and extensive background investigation as part of the pre-employment process, which may take up to 6 weeks.
  • Yes
  • No

03

Do you have at least 2 years of work experience involving public contact?
  • Yes
  • No

04

Describe, in detail, your experience working with the general public.
05

Are you able to work holidays?
  • Yes
  • No

06

Are you able to work night/swing/grave shifts?
  • Yes
  • No

07

OPTIONAL: Are you a Veteran? Veterans are defined in accordance with California Government Code 18973 which states that a "veteran" means any person who has served full time for 30 days or more in the armed forces in time of war or in time of peace in a campaign or expedition for service in which a medal has been authorized by the government of the United States, or during the period September 16, 1940, to January 31, 1955, or who has served at least 181 consecutive days since January 31, 1955, and who has been discharged or released under conditions other than dishonorable, but does not include any person who served only in auxiliary or reserve components of the armed forces whose service therein did not exempt him or her from the operation of the Selective Training and Service Act of 1940.
  • Yes
  • No

08

OPTIONAL: If you are a veteran, are you requesting a Veterans' Preference? If so, you must attach a copy of your DD214 with your completed application form.
  • Yes
  • No

09

How did you hear about this position?
Required Question


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