Job Details

Senior Director, Strategic ES Programs & Executive Operations

Base pay range: $214,800/yr - $327,600/yr

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Salesforce helps organizations of any size reimagine their business with AI. Agentforce — the first digital labor solution for enterprises — seamlessly integrates with Customer 360 applications, Data Cloud, and Einstein AI to create a limitless workforce, bringing humans and agents together to deliver customer success on a single, trusted platform.

Salesforce has 5 core values: Trust, Customer Success, Innovation, Equality and Sustainability. Beyond being a core value, Equality is how we innovate and lead. Join the Equality and Engagement team as we create equal opportunities, industry-leading talent experiences, and bring everyone along in the future of Agentforce.

About The Role

This leadership role supports the Chief People Officer within our Employee Success (HR) organization. This pivotal role will partner closely with our CPO and CPO Direct Reports on the top strategic projects for Employee Success. Acting as a force multiplier, trusted advisor, and chief of staff for the CPO, this role will drive clarity, alignment, and execution across the Employee Success leadership team and beyond. A successful candidate will be adept at breaking siloes, managing complex stakeholder relationships, preparing executive presentations and briefings, clear communication, organization, and measuring success. This is a highly influential and impactful role supporting the largest technology and HR transformation of our time – human and agent collaboration.

Key Responsibilities

• Serve as trusted advisor and Chief of Staff to the Chief People Officer to drive their critical priorities and ES strategic initiatives
• Act as a liaison and connector across ES leadership team and business stakeholders to accelerate decisions, remove siloes, and streamline operations
• Collaborate with the CPO to prioritize, operationalize, and measure the success of business priorities
• Anticipate needs, surface issues early, and recommend solutions to keep the CPO focused on highest-value priorities
• Develop multi-year strategic roadmap with specific actions needed to achieve goals across all ES functions
• Support executive and board level briefings on critical business decisions and updates
• Proactively identify challenges and opportunities requiring executive engagement and coordinate and track key milestones for the strategic initiatives
• Develop and manage the content and logistics for key meetings such as offsites, QBRs, customer meetings, board meetings, and more
• Partner with data analytics team to identify trends, opportunities, and enhance storytelling
• Deep partnership with the CPO communications team to tailor and amplify the CPO voice and messaging
• Collaborate with the Chief People Officer's executive assistant to ensure efficient scheduling and preparation for project milestones, upcoming meetings and events
• Act as a connector and proxy for the CPO in meetings, ensuring the CPO's perspective and priorities are represented
• Oversee department budget and coordinate with Finance for budget planning and budget review meetings

Qualifications And Experience

• 12+ years of leadership experience with a background in management consulting, Chief of Staff capacity, program management, operations, and/or HR
• Experience leading complex, cross-functional initiatives
• Highly skilled in cross functional senior stakeholder management and cross functional team management
• Demonstrated ability working in a highly matrixed and fast paced organization and delivering high impact results
• Strong interpersonal and communication skills. Proven ability to earn trust and credibility quickly
• Ability to make trade-offs and manage potential conflict and disagreement
• Strong ability to manage multiple deliverables and highly proficient prioritization skills. Exceptional organization skills.
• Experience with data analytics and storytelling
• Adept at executive and board level briefing materials
• Ability to handle confidential information with a high level of professionalism and discretion
• Proven track record of meeting deadlines and taking initiative to make confident and well-informed decisions
• Data-driven and detail oriented – skilled at analytics and storytelling through data
• Expertise and experience in HR, Talent Management, and Technology. Understanding of AI and HR intersection a plus

Additional Information

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Posting Statement: Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at:

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Some roles may be eligible for incentive compensation, equity, and benefits.

For California-based roles, the base salary hiring range for this position is $214,800 to $327,600.