Job Details

This leadership role supporting our Chief People Officer within our Employee Success (HR) organization. This pivotal role will partner closely with our CPO and CPO Direct Reports on the top strategic projects for Employee Success. Acting as a force multiplier, trusted advisor, and chief of staff for the CPO, this role will drive clarity, alignment, and execution across the Employee Success leadership team and beyond. This role ensures that the CPO's vision translates into outcomes by managing priorities, leading through influence, and orchestrating strategic initiatives that touch every corner of our organization. A successful candidate will be adept at breaking siloes, complex stakeholder management, preparing executive presentations and briefings, clear communication, organization, and measuring success. This is a highly influential and impactful role supporting the largest technology and HR transformation of our time – human and agent collaboration.

• Serve as trusted advisor and Chief of Staff to the Chief People Officer to drive their critical priorities and ES strategic initiatives
• Act as a liaison and connector across ES leadership team and business stakeholders to accelerate decisions, remove siloes, and streamline operations
• Collaborate with the CPO to prioritize, operationalize, and measure the success of business priorities
• Anticipate needs, surface issues early, and recommend solutions to keep the CPO focused on highest-value priorities
• Develop multi-year strategic roadmap with specific actions needed to achieve goals across all ES functions
• Support executive and board level briefings on critical business decisions and updates
• Proactively identify challenges and opportunities requiring executive engagement and coordinate and track key milestones for the strategic initiatives.
• Develop and manage the content and logistics for key meetings such offsites, QBRs, customer meetings, board, and more.
• Partner with data analytics team to identify trends, opportunities, and enhance storytelling
• Deep partnership with the CPO comms team to tailor and amplify the CPO voice and messaging
• Collaborate with the Chief People Officer's executive assistant to ensure efficient scheduling and preparation for project milestones, upcoming meetings and events
• Act as a connector and proxy for the CPO in meetings, ensuring the CPO's perspective and priorities are represented.
• Oversee department budget and coordinate with Finance for budget planning and budget review meetings

• 12+ years of leadership experience with a background in management consulting, Chief of Staff capacity, program management, operations, and/or HR
• Experience leading complex, cross-functional initiatives
• Highly skilled in cross functional senior stakeholder management and cross functional team management
• Demonstrated ability working in a highly matrixed and fast paced organization and delivering high impact results
• Strong interpersonal and communication skills. Proven ability to earn trust and credibility quickly
• Ability to make trade-offs and manage potential conflict and disagreement
• Strong ability to manage multiple deliverables and highly proficient prioritization skills. Exceptional organization skills.
• Experience with data analytics and storytelling
• Adept at executive and board level briefing materials
• Ability to handle confidential information with a high level of professionalism and discretion
• Proven track record of meeting deadlines and taking initiative to make confident and well-informed decisions
• Data-driven and detail oriented – skilled at analytics and storytelling through data
• Expertise and experience in HR, Talent Management, and Technology. Understanding of AI and HR intersection a plus.