Job Details

CUSTOMER SOLUTIONS / SUCCESS ENGINEER — SAN FRANCISCO (ONSITE)

$110K–$165K + EQUITY | FULL-TIME | VISA SPONSORSHIP AVAILABLE

One of the most exciting startups in ConTech right now is looking for a Customer Solutions Engineer to join their team in San Francisco.

They're early-stage (just 20 people) but already cash-flow positive, growing rapidly, and backed by top-tier investors. Their product is used by both software companies and construction firms to connect legacy ERPs to the modern world via a proprietary API and powerful UI.

This is a unique hybrid role where you'll:

• Lead technical discovery and product demos for new prospects
• Own end-to-end onboarding, configuration, training, and adoption
• Project manage 5–10 complex implementations at once
• Become a trusted advisor and solutions expert for customers
• Collaborate cross-functionally with Sales, Product, and Engineering
• Build repeatable processes and automation to scale growth

You'll report directly to the CEO and play a critical role in the go-to-market function.

Requirements:

3–8 years of experience in Customer Solutions, Pre-Sales, Customer Success, or Technical Implementation, ideally with ERP or API-heavy SaaS tools. Bonus if you've worked in construction tech or implementation consulting before.

Important:

This role is 5 days/week onsite in San Francisco. Visa sponsorship is available for strong candidates.

Interested? Send me your CV

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Keywords: Customer Solutions Engineer, Implementation Engineer, Solutions Consultant, Technical Account Manager, Customer Success Engineer, Implementation Consultant, Pre-Sales Engineer, Client Solutions Engineer, Onboarding Specialist, Technical Solutions Manager, ERP Integration Specialist, Solutions Architect, Customer Implementation Lead, Customer Enablement Engineer, Product Solutions Engineer, Customer Experience Engineer, Deployment Specialist, Technical Implementation Manager, Customer Integration Engineer, Sales Engineer, Customer success manager.