Job Details

Overview

Senior Research Manager (Internally known as Senior Account Manager) at Ipsos in US role. You will manage research projects for leading companies. You will work collaboratively amongst the team to assist in uncovering and communicating key insights, context and actionable strategies on all the research projects you work on.

What you can expect to be doing

• Works with project team to understand research approach necessary to meet the client need and works with appropriate internal resources to implement the study (i.e., IIS, DP, Coding, GMU).
• If applicable, becomes knowledgeable about the client(s) they are assigned to and acts as a direct day-to-day client contact on their studies (e.g., trackers).
• Proactively looking for ways to add and create value.
• Acts as an effective partner to project lead and operations, forging strong interpersonal relationships through collaborative efforts focused on executional excellence on complex projects.
• Partners with the client and account team in questionnaire and sampling design, questionnaire development, and creation of project timelines.
• Owns end-to-end execution and problem-solving for multiple projects at all phases of the life cycle.
• Consults with internal team members in finding operational solutions or cost-saving opportunities to address specific client objectives on-time and in-full.
• Communicates budget overages to account team and offers suggestions for keeping within budget.
• Helps provide training, mentorship, and delegation to junior level Analysts and/or Interns.
• Sample understanding and design; questionnaire and schematic design; tab & banner plan design and checking; analytic plan review and feedback; report shell set-up; report specing and proofing.
• Project budget monitoring and forecasting updates based on project needs and outcomes.
• Diplomatically responds to operational issues and can influence internal resources to the necessary outcome or knows when to elevate issues for resolution.
• Manages own project workload and priorities and works towards problem resolution prior to bringing in senior staff.
• May be responsible for requesting internal and/or contractor support.
• Participates in training, mentorship, and delegation to develop junior Analysts and Interns, including shadowing on projects and reviewing materials.
• Continues to enhance analytic capabilities by participating in analytic training, and may assist with analytic planning on occasion.

What you'll need to be successful

• 5+ years of marketing research experience with a focus on project management; strong Word, Excel, PowerPoint skills
• Bachelor's degree or equivalent experience
• Outstanding attention to detail, accuracy, and thoroughness
• Ability to manage multiple projects and tasks
• Ability to positively interact with internal support teams
• Clear, concise written communication skills
• Ability to understand and adapt to in-house operational forms, processes, and software
• Proven expertise with standard research inputs (e.g., questionnaire design, coding specs, tab plans, sample plan & quotas)
• Proven expertise with standard deliverable outputs (e.g., data tables, toplines, report decks, crosstabs)
• Process management and improvement
• Ability to identify issues (quality control, timeline slippage, scope) and manage workload with conflicting priorities

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit to apply. We may consider a variety of backgrounds for a particular role and are committed to considering candidates for available positions throughout our organization.

In accordance with NY/CO/CA/WA law, the estimated salary range for this role is $85,000 - $100,000. Final salary will be determined based on location, work experience, skills, knowledge, education, and/or certifications.

What's In It For You

At Ipsos you'll experience opportunities for career development, a strong benefits package (including generous PTO and healthcare plans), a flexible workplace policy, and a collaborative culture.

Benefits

To learn about Ipsos benefits and employee programs, please visit the company site.

Commitment to Diversity

Ipsos is committed to equal opportunity and an inclusive culture. Ipsos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected class.

About Us

Ipsos is one of the world's largest research companies with a global presence and diverse data-driven solutions. We help clients solve big problems by providing research, data, and insights. We have received Great Place to Work certifications in 2022 & 2023.