Job Details

Overview

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Job Category: Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role overview

The Principal Engineer helps to build the technological vision, drives technology strategy and influences business partners and technology leaders on strategic direction in general. They work with engineering leaders and other software Principal Engineers on the definition and delivery of highly scalable and secure SaaS solutions. This position requires excellent technical skills, outstanding analytical, leadership and influencing skills paired with great business insight. It is a multi-functional leadership role that requires alignment building and communication with all engineering organizations.

As a member of the Salesforce Engineering Team in the Quality Organization, you will use agile methodologies to plan, coordinate, and lead customer engagements that result in automated tests and input to product teams. You will translate customer conversations and data into automate-able test plans and work with the team to automate them. A strong quality mindset and collaboration with customers, partners, and colleagues are essential. You will actively share information to benefit our customers and partners.

Responsibilities

• Accountable for defining and driving software architecture and enterprise capabilities (scalability, fault tolerance, extensibility, maintainability, etc.)
• Design sophisticated software systems for high-end solutions independently
• Determine overall architectural principles, frameworks, and standards
• Work in a consultative fashion with other organizations such as security and operations
• Provide leadership to engineers, QE and product partners
• Drive research, case studies, and prototypes on groundbreaking technologies
• Lead all aspects of software architecture within the scope of assigned systems
• Analyze and provide feedback on product strategy
• Collaborate with other Principal Engineers, principal architects, and CTOs to craft the architectural vision and roadmap
• Drive long-term design strategies spanning multiple projects and present technical reports and performance results
• Encourage and motivate all levels of staff; provide mentorship to team members
• Independently design and deliver automation and automation framework for Mobile and Desktop products with a quality mindset
• Provide oversight through code and design reviews within the scrum team
• Master Salesforce development process, culture and code base to drive improvements
• Participate in test design reviews for cross-cloud integration plans
• Understand cloud requirements and create end-to-end integration automation (API and UI)
• Interface with customers to understand real-life usage and build test cases
• Execute testing with complex org setups and varied data shapes
• Organize and drive cross-product testing, advocating for customer enhancements
• Monitor product and feature-level quality health metrics
• Collaborate with senior developers, PM, and UX to ensure delivery meets requirements
• Troubleshoot production issues
• Provide leadership and coaching to scrum teams and mentoring to other teams

Requirements

• Mastery of multiple programming languages and platforms; Platforms: GIT, GitHub, and Lightning. Languages: Java, Python, Apex, Perl, and Go
• 15+ years of software development experience
• Ability to independently craft and deliver large, sophisticated projects
• Ability to mentor team members to support architectural understanding
• Experience with Agile development methodology (e.g., Scrum)
• Expert experience with industry quality & usability practices
• In-depth experience with AI tools and LLM
• Expert experience in writing functional and End-to-End automation (UI/API)
• Expert experience in creating and architecting automation frameworks, productivity tools, and CI/CD pipelines
• Ability to work with other Principal Engineers, principal architects, and CTOs to craft the architectural vision
• Develops technical performance architecture to solve complex issues
• Ability to drive long-term design strategies across multiple projects with external presentations
• Ability to facilitate open discussion and involve the right people to resolve critical issues
• Experience with short release cycles and full software lifecycle
• Excellent written and verbal communication skills
• A related technical degree is required

Benefits & Perks

Check out our benefits site which explains various benefits, including wellbeing reimbursement, parental leave, adoption assistance, fertility benefits, and more.

Salesforce Information

Check out our Salesforce Engineering Site.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future and redefine what's possible.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants. We recruit and promote on merit, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected status. See Know your rights: workplace discrimination is illegal. Details on benefits and eligibility can be found at the Salesforce benefits site. Compensation ranges are location and role dependent.