Job Details

Peer Support Resident

Union Street Program (Licensed Adult Residential Facility)

Adult Division

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Program Description

Under the Housing Support Program (HSP) and in partnership with Alameda County, Office of Homeless Care and Coordination (OHCC) Housing Services, Felton Institute's Union Street, is a licensed residential program that provides supportive services to emerging adults (ages 18-59) in the dependent system. The site operates 24 hours a day, 7 days a week, providing personal and therapeutic care, habitation, developmental, and supportive behavioral health and wellness services for up to 24 residents.

The program is designed to provide residents with the support and coping skills needed to adapt and function successfully in a small, home-like setting. The program provides a structured learning environment, creating a positive context for behavioral change, self-management, and expanded coping strategies for the management of behavioral health symptoms as alternatives to drug and alcohol use and to support ongoing housing and avoiding eviction. The residents will be supported by the clinical/service treatment team with clinical/case management and ongoing assessment, ongoing development of support systems in the community, daily activities that support interaction between clients and the community-at-large, and ongoing linkages that encourage socialization and utilization of general community resources (art workshops, community garden, etc.).

Job Description

Under the supervision of the Program Manager, the Peer Support Resident Specialists are members of the multidisciplinary treatment team, with the role of providing coordinated care services for clients who reside at the Union Street residential program. Essential functions of the job include providing outreach and engagement, case management, ongoing assessment, and support with daily activities. Duties include assessing the needs, assisting in developing a care plan, authorizing services, coordinating service providers, daily client ID notes, following up and monitoring, reassessment, and discharge and termination. The staff will support the intake processes and screening, enrollment, comprehensive assessment, and care planning, using electronic charting systems. The staff also participates in collaborative staff meetings and meets regularly with the Program Manager and the team for case review and consultation, as well as participating in relevant training and collaborative efforts within the agency. Additional responsibilities include advocating with outside agencies on behalf of clients to secure benefits, housing, and resources, and maintaining a professional working relationship with providers and other support systems.

Program Responsibilities

• Provide direct support to clients, including but not limited to wellness checks, teaching of independent living skills, and assisting clients with linkages to various community resources and services, including Medi-Cal, benefits, housing, etc.
• Provide administrative support to your department/building (answering phones, completing paperwork as it relates to compliance i.e. daily notes, assessment, and monitoring forms)
• Assist with new client intake appointments with all new participants and be able to read, clarify, and explain all client rules and regulations as they relate to our various services.
• Provide outreach and engagement with various Community-Based Organizations in the form of phone calls, one-on-one outreach meetings, on-site client transfers, community activities with clients, and group activities
• Maintain daily Progress Note documentation and enter the appropriate information into the EHR system, CIRCE. Enforce rules designated for your assigned post with program participants.
• Maintain regular communication with team members, including attendance at monthly staff meetings, and any offsite training meetings that may be established, as well as regular contact with fellow team members at the beginning and end of each shift regarding client updates
• Meet all deadlines and comply with the agency's requirements
• Provide individual support to empower and strengthen client self-responsibility, including support to access community resources that foster hope, resilience, and recovery.
• Other duties as assigned.

Minimum Requirements and Qualifications

• Each position other than Administrator must be listed on LIC 500.
• At least 18 years of age for all positions other than Administrator
• Required Health Screening, TB Clearance, Criminal Record Clearance (Live Scan)
• Any special licenses, applicable certifications, and certificates (First Aid and CPR Certified)
• A minimum of one year of personal experience with mental health issues and/or substance abuse is required. Professional mental health outreach/engagement experience in a 24/7 residential facility is highly desirable.
• High school diploma or equivalent experience with the ability to read, write, clarify, and explain all client rules and regulations as they relate to our various services
• Peer Specialist Training program, Medi-Cal Peer Support Specialist Certification and/or WRAP facilitator training, a plus.
• Demonstrated ability to interact with and respect differences of opinion, beliefs, culture, appearances, and ways of life of the client(s)

Additional Information:

Reports to: Program Manager

Job Type: Full-time

Work Schedule: Onsite

FLSA Status: Non-Exempt

Salary Range: $28 - $29 per hour (DOE)

Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction:

Candidates should apply for the position at our career page "careers.felton.org" OR directly email resumes to "...@felton.org".

IMP NOTE: Job responsibilities are subject to change according to program requirements.