Job Details

Overview

Welkin Health seeks a customer-focused and experienced senior software engineer to join our engineering team and partner with our customer-facing and product teams to deliver a best-in-class configuration-driven patient care platform.

Responsibilities

• Collaborate on technical architecture and long-term planning. Build features for our coach portal in Angular, Python, and Java on top of the AWS stack.
• Empower customers to configure more of their care protocols from their administrative dashboards.
• Own software projects and sprints to help execute the roadmap.
• Be the technical escalation point and guide customers on Welkin's technical capabilities.
• Advocate for customers internally, helping define customer-focused processes and structures within Welkin.
• Influence the product roadmap by providing high-quality feedback about customer pain points and feature improvements.
• Collaborate with cross-functional team members to ensure customers feel supported and their needs are met promptly.
• Help turn Welkin into the chronic disease management experimentation platform of the future.

First 3-6 months

• Work on features for our Coach and Workshop portal. Own the AWS stack's design, implementation, deployment, and release.
• Build and use the tools you need for the job.
• Share accountability by participating in on-call rotation.
• Learn Welkin's future direction and technologies that will take Welkin forward.
• Help customers resolve issues and contribute to product and internal tool improvements as a result.

Qualifications

• 2-5 years of professional experience as a software engineer.
• Ability to communicate technical concepts to non-technical internal and external stakeholders.
• Strong passion for customer satisfaction.
• Openness to giving and receiving feedback.
• Passion for building a product that does social good, innovative spirit, and ability to work in a flexible and fast-paced environment.
• 2+ years of coding experience (Python, Java, and Angular skills a plus).
• Working knowledge of SQL (ability to write and execute medium-level complex queries).
• AWS experience preferred.
• Healthcare experience preferred.
• Startup experience preferred.

About Welkin

Welkin Health is a healthcare CRM that gives health organizations a dynamic platform to build innovative healthcare programs. Our API-first, fully customizable platform enables scalable patient care through automation. We specialize in outcome-based care and increased patient engagement.

We provide the building blocks needed to implement ideal healthcare programs, enabling end-to-end workflows from intake to scheduled check-ins to tracking patient progress, with built-in escalations to relevant care team members for patients needing immediate assistance.

Welkin is ideal for those who treat and manage preventive, follow-up, and chronic conditions, with use cases across longitudinal care and emerging as well as established care models.

Benefits

• Comprehensive medical, dental, and vision coverage
• Option to contribute to retirement via a 401k
• Flexible PTO policy (2–5 weeks, averaging 3–4 weeks)
• Fully remote company with a monthly benefit allowance of $200 for home office and wellness
• Pre-tax contributions to medical, dental, vision, and dependent care through FSA/DCFSA
• Generous parental leave policy for all parents
• Learning & development resources
• Equity and competitive salary

We want you to know: you can be a great candidate even if you don't fit every item listed. If you have the necessary skills we haven't thought of, please apply and tell us about yourself. We are committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences.