Job Details

Overview

Hex's user base is continuing to grow rapidly. We are hiring an SMB Sales Engineer to partner with potential customers to support their Hex evaluations. As a Sales Engineer, you will leverage your product, ecosystem, and technical expertise to support our potential customers as they evaluate and adopt Hex. You will work day in and day out with the Sales team to help prospects understand the challenges in their current state, connect Hex's value to those challenges, own the technical evaluation, and set them up for long-term success as a customer.

Responsibilities

• Meet analytically technical end users (e.g., data scientists or analysts using SQL, Python and R) to build relationships and help them get the most out of Hex during their evaluations.
• Be on the front line with Hex end users throughout the sales cycle, from discovery and product demos through trials and proofs of concept.
• Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve the partnership.
• Source and synthesize critical product feedback from prospects to share with internal Engineering & Product teams to influence and shape our product roadmap.
• Develop content to scale our SMB sales motion, including demo projects, documentation, videos, and other materials.
• As needed, travel to customer sites and marketing events to deliver demos and build customer relationships.

Qualifications

• 2+ years in a customer-facing role with pre-sales exposure, looking to transition into a full-time pre-sales role.
• Familiarity with data science tooling and workflows, including Python, SQL, and BI tools (bonus points if you have spent time in notebooks, SQL IDEs, or app-building frameworks).
• A strong track record of talking to customers—from IC users to senior stakeholders—and solving their problems.
• You're an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders.
• A generalist technical skillset: you don't need a CS degree, but should have a passion and interest for technology and be a creative problem solver.
• Experience or interest in working in an early-stage startup environment.
• Based in San Francisco and excited to work in office at least 2 days per week.

Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Sales
• Industries: Software Development

Compensation & Benefits

The OTE (base + variable) range for this role is: $165,000 - $180,000.

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we're open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the process.

Benefits

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.