Job Details

Overview

The Director of Commercial Data Strategy & Operations will serve as a strategic partner to the U.S. Commercial organization, leading the strategic identification, planning and implementation of commercial data management to directly support commercial effectiveness. This role will be instrumental in establishing a cross-functional partnership between commercial, analytics, IT, sales, and other groups to enable omnichannel engagement, sales force effectiveness, marketing performance, and market access analytics through high-quality data and scalable platforms. The leader is a hands-on contributor as the team and capabilities transform, and will influence the commercial success of Dompé in the U.S. market.

Responsibilities

• Develop and implement a U.S. data strategy that aligns with brand goals, customer engagement priorities, payer/provider market dynamics, and field execution needs.
• Prioritize data capabilities that support commercial planning, segmentation, targeting, and omnichannel activation.
• Partner with commercial leads to identify business-critical data needs and translate them into scalable solutions.
• Lead the execution of commercial data operations across domains such as HCP/HCO, patient, prescription, claims, and sales data.
• Oversee the design and implementation of a robust Master Data Management (MDM) program that supports customer-centric execution and compliant promotional activities while ensuring compliance with broader Dompé technical infrastructure and systems.
• Manage data acquisition pipelines and data quality controls to ensure reliable, timely, and actionable insights.
• Ensure best practices for data reliability, ingestion, analysis and output across all commercial data streams.
• Define and enforce enterprise-wide commercial data governance policies and best practices.
• Ensure compliance with relevant data privacy and regulatory frameworks while enabling innovation and speed.
• Establish and be responsible for data quality standards and KPIs that improve commercial confidence in analytics and automation outputs.
• Collaborate with Marketing, Sales, Market Access, Analytics, IT, Quality, Regulatory, and Legal to operationalize commercial strategies through data.
• Lead change management efforts to drive adoption of data-driven decision-making and self-service analytics tools across commercial teams.
• Evaluate and manage relationships with key technology and data vendors to ensure scalable, cost-effective solutions.

Qualifications

• Bachelor's or Master's degree in a related field (e.g., Data Science, Computer Science, Life Sciences).
• 10+ years of experience in data operations, governance, and strategy—preferably supporting Commercial functions in biotech or pharma.
• Deep knowledge of U.S. healthcare data assets, commercial data ecosystems (IQVIA, Symphony, Veeva, etc.), and omnichannel engagement models.
• Strong analytical and technical skills; proficiency in common analytics and CRM tools such as Salesforce, Excel, SQL, BI tools (Looker, Tableau), and forecasting platforms.
• Hands-on experience with cloud data platforms (e.g., Snowflake, Databricks), MDM tools, and modern data stacks.
• Hands-on experience with modern data science/AI analytics tools such as Python (pandas/conda/matplotlib), R (tidyverse, plotly) or SAS and their related ecosystems.
• Familiarity with AI/ML use cases in commercial functions (e.g., predictive targeting, segmentation, campaign optimization).
• Proven success in building cross-functional partnerships and translating data capabilities into business value.
• Strong leadership, communication, and stakeholder management skills.

Benefits

• Comprehensive medical benefits: we value access to healthcare for our patients as well as our employees
• Generous vacation / holiday time off: we care about our employees and encourage a balanced lifestyle
• Competitive 401(K) matching
• Bay Area office with great views, located in vibrant downtown San Mateo and within walking distance to restaurants, coffee shops, and the Cal Train
• A super cool team who's excited to transform lives through innovative therapies

Compensation

$200,000 - $240,000 a year. Actual pay is determined by experience, qualifications, geographic location, and other job-related factors.

EEO Statement

We believe that the unique contributions of all employees create our success. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All your information will be kept confidential according to EEO guidelines.

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