Job Details

Overview

Join to apply for the IT Product Management Senior Manager role at Salesforce

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role and context

The Senior Manager of Product Management role is part of the Digital Enterprise Technology (DET) Revenue team. As a Senior Product Manager within this organization, you will play a pivotal role in driving the success of our Salesforce on Salesforce solutions that enable us to be the #1 Customer and CRM company in the world. You will be the linchpin between our product teams and the market, ensuring that our offerings align seamlessly with our business needs and industry trends.

We're looking for a stellar Senior Manager - IT Product Management to join our DET Revenue team to build the future of Salesforce's internal Configure Price Quote (CPQ) process as part of Quote-to-Cash application. You'll be part of a team that focuses on technology modernization initiatives as well as strategic growth initiatives that would propel Salesforce to $50B and beyond.

In addition to building and shipping great products, you'll get a chance to be at the forefront of revolutionizing the software industry through innovative AI, data, and technology solutions. You'll join a dynamic environment that fosters continuous learning, work with a diverse and talented team where your ideas and contributions are valued, and innovation is encouraged. You'll contribute to projects with a global footprint, influencing the success of Salesforce around the world. You'll also have access to resources and mentorship to help you grow in your career and achieve your professional goals.

Responsibilities

• Lead a team of Product Managers and Analysts to define and prioritize features, enhancements, and initiatives based on strategic goals, and business feedback.
• Collaborate closely with cross-functional teams to understand business goals and requirements, and translate them into a clear product vision, solution and roadmap.
• Act as the voice of the business during sprint planning, ensuring that engineering teams understand and deliver on business expectations.
• Mentor and guide POs and Analysts to iterate on product enhancements and innovations.
• Conduct in-depth market research and analysis to identify emerging trends, customer pain points, and competitive landscapes.
• Oversee End-to-End and User Acceptance Testing (UAT) efforts, validating that deliverables meet quality standards and address user requirements.

Required Qualifications

• 8+ years product management or related industry experience
• 3+ years of experience implementing Salesforce solutions as a Technical Product Manager / Business Analyst
• Familiarity with the software development lifecycle and Quote-to-Cash business process
• Familiarity with Generative AI and Agentic AI
• Requires a Bachelor's degree (or foreign degree equivalent) in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field and 2+ years of experience in the following:
• Experience working with a cross-functional team to drive product strategy, design, and vision
• Experience in defining product requirements and converting/developing them into a product solution
• Experience in coordinating with stakeholders outside of technology (end-customers, change management, legal, etc.), and guiding the team through key milestones
• Proven communication skills
• Displaying leadership, organizational and execution skills

Preferred Qualifications

• Excellent interpersonal and communications skills.
• Experience going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution.
• Familiarity with Salesforce CPQ and/or other quote to cash / billing solutions.
• Salesforce CPQ and/or Admin and/or Agentforce Specialist certification(s) preferred.

Benefits and Culture

Unleash Your Potential. When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality for all and are committed to an inclusive workplace free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Some roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $200,800 to $276,100.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industries: Software Development, IT Services and IT Consulting, and Technology, Information and Internet

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